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Paul Moak Subaru

Jackson, MS

4.9
660 Reviews

740 Larson Street

Jackson, MS

39202

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660 Reviews of Paul Moak Subaru

July 29, 2021

We had an unfortunate mishap while traveling to Houston. Hit a large truck tire in the middle of the road that pulled off the undercarriage shield. I saved it and brought it to my Subaru Service Dept. Br More

by Coach T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Todd, Brent McDaniel
Aug 07, 2021 -

Paul Moak Subaru responded

We were so happy to be able to assist you and get you back up and running! Thanks for taking the time to share your experience online for others to read! You will always have friends here in Jackson at Paul Moak Subaru.

July 24, 2021

Brian was very nice and fixed the issue I had with my vehicle very quickly. Highly recommended! And I will definitely be using them in the future!! More

by Jessica Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Aug 07, 2021 -

Paul Moak Subaru responded

Thanks for your recommendation, Jessica! We will be here for you throughout the future and really appreciate you sharing your positive experience online for others to read!

July 22, 2021

Mr. Burns was absolutely the best most honest and easy to deal with salesman I have met. His patience and willingness to accommodate any request is unmatched and appreciated. More

by Hartmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Warfield, Chip Burns, Ashley Herrin, Troy Mallett, Ron Wallace, Chaela Harvey
Jul 23, 2021 -

Paul Moak Subaru responded

Thanks so much for your enthusiastic rating! We are honored you chose to do business with us and will be here for you throughout the future!

July 18, 2021

The best thing about this place is the fantastic service after the sale! I have experienced complete satisfaction at every point if the process with Paul Moak Subaru. More

by Ken Rainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Morgan Goslin, Brent McDaniel
Jul 23, 2021 -

Paul Moak Subaru responded

Thank you, Ken! We truly care about each of our customers for the duration of their ownership experience, and we appreciate your loyalty to the brand and dealership. We wouldn't be celebrating 20 years as Mississippi's exclusive Subaru retailer without wonderful customers and friends like you!

July 16, 2021

They went above expectations to get my vehicle serviced as we were driving across country when another dealer wouldn’t. I will definitely stop at this dealer again because they make you feel like they are More

by leawalker845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Jul 23, 2021 -

Paul Moak Subaru responded

Please stop by any time! It was our pleasure to assist you and we hope you continue to have safe travels ahead! Thank you for taking the time to share your feedback online for other shoppers to read.

July 10, 2021

I took my Subaru in for a recall and the dealership was just as friendly and professional as any other time I go in for service. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent McDaniel
Jul 23, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for sharing your positive Paul Moak Subaru service experience online for others to read!

July 03, 2021

I had trouble with car while traveling. Called the dealership before arriving in Jackson and they happily checked out the car. Great service, knowledgeable and accommodating! More

by Jyeates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Jul 05, 2021 -

Paul Moak Subaru responded

We are so glad we could help you out on your trip! Thanks for taking the time to share your experience online for others to read. Our team really goes the extra mile and we appreciate you highlighting them online!

July 01, 2021

The service department always has excellent customer service and leaves me feeling like they care about me as a person and not just my money. More

by Golfisgreatfun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Jul 05, 2021 -

Paul Moak Subaru responded

We do care about you! So very much! Thanks for choosing Paul Moak Subaru and for being an important part of our Paul Moak Automotive family. It's always our pleasure to serve you!

June 20, 2021

Periodically, my wife and drive down from Starkville to Jackson to have my Outback serviced. Always get quick competent service. All the guys are friendly and competent, but we have been especially impress More

by Eric
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Jun 20, 2021 -

Paul Moak Subaru responded

Thank you for your feedback, Eric! We always look forward to servicing your Subaru and Morgan will especially appreciate your kind words. Look forward to seeing you in the future!

June 18, 2021

From setting up an appointment for service through the completion of the visit, any personnel that I dealt with was courteous, informative , and knowledgeable. It was a pleasant experience. More

by tenwootens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Jun 20, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for sharing about your experience online for others to read. It means so much for potential customers to read what our happy Paul Moak Subaru customers have to say about our dealership!

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