Pearson Honda
Midlothian, VA
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Very poor service I think this place is a rip-off I was charged for the technician guess work and also charged for a starter, now I’m having same exact issues and unable to get in contact with anyone at Pe charged for the technician guess work and also charged for a starter, now I’m having same exact issues and unable to get in contact with anyone at Pearson, left a few messages for the general manager and service manager after a week no response More
Nate and the entire Pearson Honda made purchasing my new car a breeze. They were very helpful and treated me like I was family. Thank you guys so much for making the process quick and easy. car a breeze. They were very helpful and treated me like I was family. Thank you guys so much for making the process quick and easy. More
10 out of 10! Fady was awesome, very detailed showing us the vehicles. Patiently discussed the features and never created any pressure to buy. Continuously went above and beyond by ensuring all addons were the vehicles. Patiently discussed the features and never created any pressure to buy. Continuously went above and beyond by ensuring all addons were complete, full tank of fuel, washed and delivering the 2021 Honda Civic ES to my son (16 yrs old) with balloons and a large ribbon on the front. Great attention to detail. I would recommend him to anyone looking to buy a Honda and will talk with him in the future when it is time to update my Tacoma :). More
Nate was a great sales person. He took the time to go over all the features of the CR-V with me. I also appreciated that there was no pressure to make a deal before I was ready. over all the features of the CR-V with me. I also appreciated that there was no pressure to make a deal before I was ready. More
Nate was spectacular as our sales person. He took time to thoroughly go through the "ins and outs" of our new 2021 Honda CR-V! We love the vehicle! Thanks again Nate! thoroughly go through the "ins and outs" of our new 2021 Honda CR-V! We love the vehicle! Thanks again Nate! More
This is an outstanding dealership. They always bend over backwards to make the buyer feel that the salesman and the dealership are looking for a win, win for the both of us. Very fair. backwards to make the buyer feel that the salesman and the dealership are looking for a win, win for the both of us. Very fair. More
10 out of 10! Salesman went above and beyond to get us the vehicle we wanted. It was the best car buying experience we have had. I'd reccomend everyone stop buy and check them out! the vehicle we wanted. It was the best car buying experience we have had. I'd reccomend everyone stop buy and check them out! More
When we arrived at Pearson to pick up our new Honda, it was nowhere in sight. It had not been prepped for delivery, and the few extras we ordered were missing. We were told to put in a service ticket and c was nowhere in sight. It had not been prepped for delivery, and the few extras we ordered were missing. We were told to put in a service ticket and come back another time to get our floor mats, door guards, and wheel locks. Why weren't these details addressed in the days prior to delivery? New car sales really don't come any simpler than ours should have been. We ended up making two fifty-mile round trips and waiting for several hours unnecessarily. Daniel Jackson stands alone as the worst Honda salesman we have ever encountered. We probably would have a more favorable view of Pearson had we gotten Nate Jones. The other customers here seem to have been pleased with his assistance. More
Great customer service by the entire staff as well as fair pricing. The best experience from a Honda dealership. I would recommend Pearson Honda over all of the Richmond area Honda dealers. fair pricing. The best experience from a Honda dealership. I would recommend Pearson Honda over all of the Richmond area Honda dealers. More
Everyone at the dealership was so friendly and easy to deal with. No pressure environment. Would definitely buy here again. Nate, our salesman was great. It was so nice to have a conversation with no high deal with. No pressure environment. Would definitely buy here again. Nate, our salesman was great. It was so nice to have a conversation with no high pressure sales pitch. What a welcome change to other dealerships that I‘ve experienced. More