
Pearson Toyota
Newport News, VA
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Painless car buying My wife and I were greeted as soon as we got out of our car. Ron quickly learned that we were interested in the Corolla LE, brought one up and went o My wife and I were greeted as soon as we got out of our car. Ron quickly learned that we were interested in the Corolla LE, brought one up and went over all its features. After a test drive we negotiated what I thought was a very good price and we drove the car home. We never felt pressured. In fact, I felt like Ron was looking out for our interests as much as those of the dealership. More
Awesome experience Had an amazing experience with them. Everyone was very helpful and knowledgeable about the products and the vehicle and friendly treated you like fami Had an amazing experience with them. Everyone was very helpful and knowledgeable about the products and the vehicle and friendly treated you like family. The vehicle was cleaned and ready to go. Signing the paperwork was very quick and painless. This was by far the best experience I had when buying a vehicle. We got a 2019 Highlander and we love it. Highly recommend them to everyone wanting to buy a vehicle. More
Best service in Virginia Pearson Toyota has always treated us like family. Whether we come in with a problem or just regular maintenance we are always treated like royalty. We Pearson Toyota has always treated us like family. Whether we come in with a problem or just regular maintenance we are always treated like royalty. We highly recommend Pearson Toyota for driving needs. More
Promised a loaner car when I purchased, but didn't happen Josh the service rep was very nice. However, I was frustrated because one of the main reasons I choose Pearson to purchase my car from was the custom Josh the service rep was very nice. However, I was frustrated because one of the main reasons I choose Pearson to purchase my car from was the customer service guarantee. I was told I would receive a loaner car everytime I had to service my Hylander. This was a false statement- when I called to set my appointment up the lady that scheduled it did not assure me I would have one, saying I would have to check when I brought my car in. When I got there, Josh the service rep (whom was very nice) said they could not fulfill my request. Frustrated with false promises. More
Outstanding Service Red Team is amazing. Larry was helpful and very courteous. Felt welcomed and respected. Services were completed in a timely manner. Will always reques Red Team is amazing. Larry was helpful and very courteous. Felt welcomed and respected. Services were completed in a timely manner. Will always request the red team and Larry. More
Regular maintenance superb as always - Jeremy is the best I have had my Toyotas serviced at Pearson for many years. They always provide consistently fine quality services. In recent years my service team lead I have had my Toyotas serviced at Pearson for many years. They always provide consistently fine quality services. In recent years my service team leader has been Jeremy. He is a consummate professional, attends to every detail, is extremely courteous, and keeps my Toyota safe and on the road. More
Love Pearson Toyota Our family has dealt with Pearson Toyota since 1986 when they were known as Denbigh Toyota. We have always had a great experience when dealing with P Our family has dealt with Pearson Toyota since 1986 when they were known as Denbigh Toyota. We have always had a great experience when dealing with Pearson Toyota, whether we're purchasing a new/used vehicle or getting our vehicle serviced. We have a 100% confidence that our vehicle is serviced correctly, and we don't have to worry about something being missed or done incorrectly. More
Steve, Tim and Alyx were great! Received everything I was wanting, pricing was good and the process was quite painless and will definitely recommend as one solid dealership. Thanks g Received everything I was wanting, pricing was good and the process was quite painless and will definitely recommend as one solid dealership. Thanks guys, I will be back! More
Excellent I had a great experience with Pearson Toyota. From the moment I arrived on the parking lot until I completed my purchase, I received world class serv I had a great experience with Pearson Toyota. From the moment I arrived on the parking lot until I completed my purchase, I received world class service. More
Love our Prius We knew what we wanted and the Pearson team delivered. Shannon and Nigel were friendly, informed and helpful. John in finance was persuasive and fun We knew what we wanted and the Pearson team delivered. Shannon and Nigel were friendly, informed and helpful. John in finance was persuasive and fun. More