Back

Pearson Toyota

Newport News, VA

4.1
599 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

Directions

By Type

Showing 599 reviews

October 15, 2018

No complaints Huge selection, friendly staff. Like any auto dealership, Pearson is in business to make money. All things considered, it was mostly a positive exper More

by Camry fan67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty???, Ron Tomaino
October 14, 2018

Maintenance Check Light Representative was very courteous and knowledgeable. Did not try to push unnecessary service; but did a good job in reminding me of services I will ne More

by Eagle7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Oquendo
October 09, 2018

Very professional. Very professional service department. Staff is highly trained and friendly. Only recommendation to make is more attention to detail such as going ov More

by camry,greg015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
October 08, 2018

Rav4 6,000 mile checkup Matt's was very professional and helpful and his team did a great job. Thanks also for believing me on the alignment and realigning my wheels. More

by annabell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
October 01, 2018

Fix alarm going off Marcus pursued this problem until resolved. He is awesome with which to work. Service is always speedy and the waiting area is easy to relax while yo More

by Dagnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus in service
September 30, 2018

RAV4 Maintain in Top Condition Service on my RAV 4 has been exceptional, this is due to the Silver Team and Jeremy Wolfe's dedication to detail and treat your vehicle as if it was t More

by RAV4, Robert8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
September 29, 2018

OIL AND FILTER CHANGE FOR OUR 2013 TOYOTA TACOMA DOUBLE CAB We dropped off our 2013 Toyota Tacoma for a Oil and Filter change. the evening before the service time which was around 11:00AM. Our Service Manager, More

by Big Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Weatherlow
September 21, 2018

Excellent and Timely Service This was my 2nd service appointment at Pearson Toyota and both of them were done extremely well and extremely timely. We were in and out in about 30 m More

by Guy T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolf
September 21, 2018

Quick Service Chris Capps got me in and out with minimal time during my service stop. Thanks for the quick service for the oil change and tire rotation for my 17' More

by xsailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Capps
September 21, 2018

New 4 Runner (2018) puchase Ron Tomaino in new car sales was easy to work with. He spent a lot of time to engage and explain all the features of the vehicle as it became late in More

by Kev M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cardwell, Svc Mgr - Larry researched a pre-acceptance issue (from factory) that came to light after bringing the new vehicle home. The issue was resolved., Ron Tomaino, Shannon Santiago
...
7
...