Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

I paid $225 for body control diagnostics but was not provided with the findings. I declined the repairs because it is covered on my extended service agreement elsewhere but I should have at least recei provided with the findings. I declined the repairs because it is covered on my extended service agreement elsewhere but I should have at least received the findings. More

Did not fulfill the reason why I was there. They said my parts came in and they never order them. I called to speak with management and I have not heard back from them. No one knows what they a They said my parts came in and they never order them. I called to speak with management and I have not heard back from them. No one knows what they are doing there. More

I made an appointment 4 weeks in advance to get my check engine light diagnosed but was told on arrival for my appointment that my appointment only got me “in line” and that the diagnostic couldn’t be done engine light diagnosed but was told on arrival for my appointment that my appointment only got me “in line” and that the diagnostic couldn’t be done thar day! So what’s the point of having an appointment???!!! More

Outstanding service attendant, very helpful and courteous. Especially appreciate the service department providing round trip transportation. Greg the transportation driver is the nicest person. courteous. Especially appreciate the service department providing round trip transportation. Greg the transportation driver is the nicest person. More

Communication was bad and service was bad. After work done we ended up having a leak and had to bring vehicle back for them to fix their mistake After work done we ended up having a leak and had to bring vehicle back for them to fix their mistake More

Most work needed not possible to complete. Bill for what was done incorrect. Prices higher than other local shops Bill for what was done incorrect. Prices higher than other local shops More

Helpful and friendly staff. Very accommodating. Very good at communicating delays. Willing to solve problems. Very accommodating. Very good at communicating delays. Willing to solve problems. More

Great dealership that will work with you to find exactly what you need and provide excellent, on-going service! what you need and provide excellent, on-going service! More

They were very helpful with my issue and managed it in a way that made it most cost effective. I was very impressed with my service advisor and thankful for his assistance! way that made it most cost effective. I was very impressed with my service advisor and thankful for his assistance! More

Made an appointment, quite easily I must say. Friendly greeting, checked in quickly, finished quickly. Great experience. Friendly greeting, checked in quickly, finished quickly. Great experience. More