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Pellegrino Buick GMC - Service Center

Williamstown, NJ

4.4
149 Reviews
Call Service Center (856) 629-0101

149 Reviews of Pellegrino Buick GMC - Service Center

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December 09, 2022

I dropped my car off Monday night for an oil change appointment at 9am on Tuesday and did not get my car back until Wednesday afternoon at 4:30. An oil change should not be +2 days More

by JENNYMCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Dec 13, 2022 -

Pellegrino Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact our Service Manager, Steve Perkins, at 856-629-0101 or stevep@pellegrinopbg.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

Helpful
December 08, 2022

Great sales team work well together very nice highly recomended. good service and parts dept More

by Cobaltbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Haltzman
Report | Print
Dec 12, 2022 -

Pellegrino Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
December 06, 2022

I had an awesome experience! In and out for my vehicles service. I waited onsite and was completely happy. More

by HBURHENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Report | Print
Dec 09, 2022 -

Pellegrino Buick GMC responded

We are so happy to read such a great review about Pellegrino Buick GMC, INC.! We look forward to your next visit! Take care!

Helpful
December 03, 2022

Very accomodating. Explained how long it would take to complete the service and also helped set radio station. Waiting area and restroom very clean. Nicely decorate More

by mebpost
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department and check in person
Report | Print
Dec 06, 2022 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
December 02, 2022

Friendly service. and the waiting area was clean. Glad to see new cars in the show room. More

by FCOLONNA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Contact at service desk
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Dec 05, 2022 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 01, 2022

Always a pleasure working with Lou! My whole family buys from him. He makes buying a car easy and painless. More

by ANGELEMARZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Pellegrino Buick GMC responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

Helpful
November 30, 2022

Quick friendly service. Schedule date was very convenient took me right away. No issues. Car runs grest More

by PLIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 02, 2022 -

Pellegrino Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Helpful
November 29, 2022

Replaced the transmission which is fine but failed to repair the tire warning issue that could have been completed while waiting for the transmission delivery. Also no written warranty on the transmissio More

by FHART465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
Report | Print
Dec 01, 2022 -

Pellegrino Buick GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (856) 237-1227 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Helpful
November 24, 2022

Our family has used this dealership since 1988. They have always done us right whether is for a purchase or service. Long term relationships pay off. More

by Wayne Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Coalson
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Nov 25, 2022 -

Pellegrino Buick GMC responded

Wayne, thank you for your kind review; we are happy to pass along your comments to the team here at Pellegrino Buick GMC, INC.! We look forward to your next visit! Take care!

Helpful
November 16, 2022

I had a good experience. There were many friendly and knowledgeable persons available in service and the show room. Thank you. More

by MPOWELL56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Report | Print
Nov 21, 2022 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
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