Penske Cadillac of South Bay

My service advisor was able to address my car alarm problems over the phone, also he scheduled me for a next day service. problems over the phone, also he scheduled me for a next day service. More

The Greg and Jesus team have always treated me well. I own a Livery company and have purchased about 5 vehicles from the over the past 5-6 years. They are straight forward and efficient. I own a Livery company and have purchased about 5 vehicles from the over the past 5-6 years. They are straight forward and efficient. More

I have been going to Penski and dealing with Reggie for years. Top notch service all the way. I wouldn't go anywhere else years. Top notch service all the way. I wouldn't go anywhere else More

Phillip Day was AWESOME! Hope to work with him again some day. Best car sales man we ever had. Mark Wagner was also great, friendly, funny, efficient! Hope to also work with Hope to work with him again some day. Best car sales man we ever had. Mark Wagner was also great, friendly, funny, efficient! Hope to also work with him again some day! More

I waited for an oil change. The waiting time was 4hours with an appointment. That was too long😡 The waiting time was 4hours with an appointment. That was too long😡 More

Very clean and professional service. They cleaned my car afterward, too. Took me right in since I had an appointment. They cleaned my car afterward, too. Took me right in since I had an appointment. More

Excellent. Kept informed the whole time I waited. Got oil change and headlight glare recall taken care of. Inspection showed front brakes needed replacing. Kept informed the whole time I waited. Got oil change and headlight glare recall taken care of. Inspection showed front brakes needed replacing. So, got that done too. Meanwhile, got a lot done on my laptop thanks to the WiFi. Thank you. More

I was kept updated throughout the day while I waited. It was ready when promised. Meanwhile, I got a lot of work done on my laptop computer. Thank you for the WiFi. It was ready when promised. Meanwhile, I got a lot of work done on my laptop computer. Thank you for the WiFi. More

I would say for the most part I have been dealing w/ this service for awhile now; however, there seems to have problem w/ retaining good service reps. Yesterday, I went for a regular oil/ filter change and service for awhile now; however, there seems to have problem w/ retaining good service reps. Yesterday, I went for a regular oil/ filter change and checkup. My Rep was no longer employed so I went ahead and had any service rep available- Javier. He was very cordial and told him that I will for the car. When I finally received the car I noticed that my rubber bumpers were loose and flapping. When I brought the car in it didn’t have that problem so I notified Javier and he took his iPad to look at the pictures he took prior to have a mechanic worked. He stated by the looks of the image he showed that it was that way. I said where in the pics you took showed I am not seeing that at all. I demanded to see a Manager. The Manager examined the pictures and agreed with me that it was not showing at all. He had the rubber bumper fixed immediately. Not at all impressed w/ Javier’s comments when it was clearly a lie. If it wasn’t the Manager resolving the issue I would never go back to this service center. Definitely not having Javier as my next service rep. More

My experience was simply great. I phoned, made an appointment, and got right in. Must admit, my car was really dirty. To my surprise, they washed it. I phoned, made an appointment, and got right in. Must admit, my car was really dirty. To my surprise, they washed it. More