
Penske Cadillac of South Bay
Torrance, CA
Filter Reviews by Keyword
By Type
1,646 Reviews of Penske Cadillac of South Bay
Was nervous leaving my car at the dealership for repair. The first two times I dropped my car it was held for 2 months at Cadillac Buena Park whose customer service and communication is the worst. The secon The first two times I dropped my car it was held for 2 months at Cadillac Buena Park whose customer service and communication is the worst. The second time I took it to Cadillac Penske Torrance which held onto for a month while waiting for a part to arrive (it took 3 weeks). This time it was in and out in 3 days. Thank You More
GREAT COMMUNICATION AND LISTENING SKILLS…PATIENCE AND HOSPITALITY WERE ENHANCEMENT ALSO…TIMELY AND PROFESSIONAL WORK…THOROUGH ,PROFESSIONAL AND COURTEOUS IN RELATING TO CUSTOMER NEEDS..A PLEASURE TO DO B HOSPITALITY WERE ENHANCEMENT ALSO…TIMELY AND PROFESSIONAL WORK…THOROUGH ,PROFESSIONAL AND COURTEOUS IN RELATING TO CUSTOMER NEEDS..A PLEASURE TO DO BUSINESS WITH..THANK YOU ONCE AGAIN… More
Javier was the advisor that helped me, and his customer service was excellent. Right of that bat when he answered the phone call he was so eager to help me. He communicated each step of the process. Also, service was excellent. Right of that bat when he answered the phone call he was so eager to help me. He communicated each step of the process. Also, very responsive. More
This dealership is the Best! I have closer ones to me but the customer service goes above and beyond. Honest , transparent and knowledgeable team of professionals! This is my 4th I have closer ones to me but the customer service goes above and beyond. Honest , transparent and knowledgeable team of professionals! This is my 4th car from this dealership and each time it gets better and better! I would highly recommend !! 10/10!!!!!! More