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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
784 Reviews

784 Reviews of Penske Cadillac of South Bay - Service Center

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May 11, 2024

Robert Wright is the BEST and I can alway count on him! ! He is professional, knowledgeable and helpful. More

by KATHARINECRAWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Reggie Shelton is the very best extremely knowledgeable , professional and the best ! Sami and Lauren Ibrahim More

by DRLAURENSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
May 10, 2024

Maria provided me with excellent service. She did a great job keeping me updated on what was needed on my vehicle. She is very knowledgeable and easy to work with. It’s nice to have peace of More

by SDIWHOMES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria 5+ stars
May 10, 2024

I was very pleased with my service woman, and the information she provided. My vehicle was serviced in a timely manner. More

by Moodyjames702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Older woman in services dept.
May 10, 2024

Service was excellent. Took care of all my issues with the truck. They even washed it for me, which was a big bonus. Thank you very much. More

by anthonysqueeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

very good customer service with a smile, Robert Wright is the one of the reason for my return. The dealership is always clean and friendly. Just wish they had a refreshment area. More

by MZSTOVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Good service from the entire sales team, had the new truck serviced and ready almost a month early. More

by jsand31000
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reynaldo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Codrut Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Stacie, was a wonderful person she walk me through everything by help me be comfortable. It was great getting a car that I enjoy she the best I will tell all my friends to stop and see her 1st. Every More

by Nash24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Synath Meas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Service was for an oil change. I asked service rep to make sure they filled with the proper amount of oil. The last service seemed like the oil was a little low. I checked at 50% r More

by 910.LAIDLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
May 04, 2024

When booking service for my vehicle online I was misled. Had to pay for a rental car although I made request for a loaner. Unfortunately my car was out of service which increased my expense not to include p More

by fwindom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.