My Review Of Penske Honda:
Had to determine how to fix a Pilot 2005 patial closing sunroof, due to driving into the garage with a cargo rack on top in 2006. Created a small dent in the middle of the top roof metal ridge. Small dent, sunroof would close only 90%. The service claim was the entire sunroof, seals, trim, and interior roof rag would have to be removed, possible paint/body dent work. I gave it some thought, car was new then, estimate was $398.00 dollars. I returned the car for repair, the next day, but after applying clear silicone, clear scotch tape to monitor what was removed. I picked the car up, the dent was there, but the sunroof closed. The cost was exactly $398.00, as I remember. The work order had nothing written on it but repaired. I was called back so shortly, I was confused-that amount of work was done so quickly. They simply used a screw driver, raised the dent part catching the movement, job done, dent/scratch there. Time on card, .20 minutes. The Penske Honda service ripped our family off regarding the labor, materials, and did not even bother to hide the fact. Went back in 2012, to sell/upgrade to new auto, offer 4k, car was in excellent shape, 105k miles, prior offers 9k to 12k. I walked out, and swore to never come back again. Yan Xia Mai. I am minority woman, with a minority husband, who is not stupid and has Master Degree in Chemistry. I love catching people thinking we are stupid!! Be careful, it is all about ripping off, from politicians to the Penske Corporations.
Was this review helpful to you?
Yes | No