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Penske Honda

4140 E. 96th St., Indianapolis, Indiana 46240
Sales: (866) 762-5540

Makes: Honda|Service Center

Showroom Hours: 9:00 AM - 6:00 PM Closed

Excellent
85% Recommend
4.5

176 Lifetime Reviews

Penske Honda

Hours: Closed

4140 E. 96th St.,
Indianapolis, Indiana 46240
Penske Honda Info
Hours
Amenities
About Penske Honda

We want to thank you all for making Penske Honda one of the most successful Honda dealerships in the Indianapolis area! Our team could not have achieved this tremendous ranking without your continued loyalty and patronage. You can expect this Honda dealership to continue providing the exceptional, award-winning level of service our community expects and deserves. Penske Honda is redefining award-winning customer service. We encourage strong family values which have created a positive environment. Our values are driven by respect for others and the integrity to do what's right. Using great teamwork, we accomplish our vision to create trust and honesty for everyone who comes in contact with our dealership. Penske Honda offers resources that are unmatched in the industry and they are all available to serve you. I offer to you my personal effort in the purchase and service needs of your vehicle. If for any reason our price, financing options, selection, or customer service approach does not meet your expectations, I would appreciate the opportunity to speak with you and see if there is anything we can do to make it right. Penske Automotive Area Vice President bheath@penskeautomotive.com 317-817-0290

About This Dealer | Hours of Operation | Amenities

About Penske Honda

We want to thank you all for making Penske Honda one of the most successful Honda dealerships in the Indianapolis area! Our team could not have achieved this tremendous ranking without your continued loyalty and patronage. You can expect this Honda dealership to continue providing the exceptional, award-winning level of service our community expects and deserves. Penske Honda is redefining award-winning customer service. We encourage strong family values which have created a positive environment. Our values are driven by respect for others and the integrity to do what's right. Using great teamwork, we accomplish our vision to create trust and honesty for everyone who comes in contact with our dealership. Penske Honda offers resources that are unmatched in the industry and they are all available to serve you. I offer to you my personal effort in the purchase and service needs of your vehicle. If for any reason our price, financing options, selection, or customer service approach does not meet your expectations, I would appreciate the opportunity to speak with you and see if there is anything we can do to make it right. Penske Automotive Area Vice President bheath@penskeautomotive.com 317-817-0290

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 AM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:30 AM - 7:00 PM

Tuesday 7:30 AM - 7:00 PM

Wednesday 7:30 AM - 7:00 PM

Thursday 7:30 AM - 7:00 PM

Friday 7:30 AM - 7:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 7:00 PM

Tuesday 7:30 AM - 7:00 PM

Wednesday 7:30 AM - 7:00 PM

Thursday 7:30 AM - 7:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 PM - 4:00 PM

Sunday Closed

  • After Hours Drop-Off
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
176 Dealership Reviews
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happyCRVowner
4/16/2015
Reason For Visit
Sales (New)

"Exciting Day to Purchase a New CR-V"

Purchasing a new CR-V from Penske Honda was a fun and exciting afternoon for me. I was pleased to see the new vehicle that I was about to buy and the test drive was fun. It met all of my expectations about a smooth ride with an awesome takeoff...important when driving the interstate. Yes, the experience with Penske Honda employees was enjoyable and ended with the salesman giving me a beautiful red rose. How nice was that!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Bruce Heath, Ira Sheriden, Francis Pingatore, Alli Sadler

Did you find this review helpful?

Yes
1
4/15/2015
Reason For Visit
Sales (New)

"great sales person, Steve Jones"

Bought 2015 Honda Accord just due to personal attention of sales person, Steve Jones He was very helpful on every step for selecting our car

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Steve Jones

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Yes
CHS from McCordsville
4/14/2015
Reason For Visit
Sales (New)

"Great experience with the cars and staff at Penske Honda"

I unexpectedly found myself needing a car and looked at all of the major dealers on 96th street. My husband and I embarked on a blitz of reading car reviews (e.g. Consumer Reports, US News and World Reports, many others) and test drove many cars. I found the products and the helpfulness of the staff at Penske Honda to be the best. They were personable, knowledgeable, helpful and not high pressure. They kept saying that they wanted to help us find a car we would love and not just a car they could sell. I do recommend them.

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Customer Service
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Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

James Shubert

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Yes
BillW
4/14/2015
Reason For Visit
Sales (New)

"Buying a Honda? Buy it here!"

This is the 4th Vehicle I have bought at Penske Honda and I will continue to buy from here. Great buying experience with Chris Nelson!

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Customer Service
Quality of Work
Friendliness
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I Recommend This Dealer: Yes

Employees dealt with

Chris Nelson

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Yes
BudDee
4/14/2015
Reason For Visit
Sales (New)

"New car purchase"

Purchased our fourth Honda at Penske Honda. Had a great experience dealing with Dave Worsham who we have dealt with on the last three autos we have purchased. Great people to deal with and our experience with the service department is equally as good.

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Customer Service
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Friendliness
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Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Dave Worsham

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Yes
Brett
4/11/2015
Reason For Visit
Service

"Oil Change"

Went in to Penske Honda to have my oil changed and was really impressed with the great service they gave me. They changed my oil, repaired a light, and fixed my airbags. The staff was very knowledgeable and professional. I will only take my car to Penske to have any work done! Great customer service!! They definitely exceeded my expectations.

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I Recommend This Dealer: Yes

Employees dealt with

Robert Morrison

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Yes
sarecca
4/09/2015
Reason For Visit
Sales (New)

"A wonderful hassle free experience all done by Ebay!!!!!"

Unbelievable experience. My wife and I live in NYC but went to Penske because of the treatment we received from Scott Hiller and Justin Thomaas.. THANK YOU all.

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Customer Service
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I Recommend This Dealer: Yes

Employees dealt with

Scott Hiller

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Yes
Lisa
4/02/2015
Reason For Visit
Sales (New)

"Wonderful car buying experience!!"

Honda Penske was a wonderful dealership to work with in buying our new Odyssey. Everyone was so friendly and helpful. Stanley was a wonderful sales representative. The whole process was very quick and painless and we are so happy with our new car. Next time we're ready to buy a new car, Honda Penske will definitely be our first choice.

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I Recommend This Dealer: Yes

Employees dealt with

Stanley

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Yes
Davidsontm
4/01/2015
Reason For Visit
Sales (New)

"So happy!!!"

From the leadership of Bruce Heath on down to the sales team of Song Park and John Berry and our finance guy Justin, one consistent theme runs through...a very friendly and extremely professional experience! Penske has earned our business for years and will continue to do so for years to come!!! it is the only place we will go for service and sales!!!

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Customer Service
Quality of Work
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Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Bruce Heath, Song Park, John Berry and Justin(the finance wizard)

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Yes
Anna
3/31/2015
Reason For Visit
Service

"Service"

Wonderful service experience. I always deal with Angie and it's always good. I can rely on her to give me good, trustworthy advice. I will continue to service my car with her.

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Customer Service
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I Recommend This Dealer: Yes

Employees dealt with

Angie

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Yes
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