Penske Honda

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Penske Honda:
After being less than pleased with a few other dealerships, I chose to stop by Penske Honda to inquire about a new Honda Civic. The price quoted was the lowest I found around town and the customer service was excellent. Everyone I talked to was extremely helpful and not pushy. Truly a great car buying experience. Even the business manager was great. He simply went over the "extras" and said "you can decide what you want, whatever you don't want is fine too"...no pressure. I HIGHLY recommend this dealership. Great great service!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Penske Honda:
What a wonderful job Penske Honda did. The prices where excellent but the customer service was even better. There were no hassels what so ever. Everything was explained in detail and they keep all promises made. Before you buy your next car make sure you check these guys out. They take away that stereotypical car dealer atmosphere and made buying a car an enjoyable experience (a first in my lifetime).

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Penske Honda:
We have had a horrible experience with this dealer. The title application had 3 mistakes on it... our name was spelled wrong, our phone number was wrong, and the state that we live in was wrong. Unfortunately this last mistake changed the registration process completely. When we tried to contact the dealer, it took 8 phone calls to get anyone to respond. I also contacted our sales person, who did not respond to us either. Chris Snow told us he would be overnighting the documents we needed, and we finally got paperwork from him 5 days later. However, the paperwork he sent us was not what he said he would send. After several more calls, we have not heard back from them, and have had to start looking elsewhere for people to help us with this paperwork nightmare created by Penske Honda. Do NOT use this dealer.

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