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Penske Toyota

Downey, CA

4.9
1,894 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,894 Reviews of Penske Toyota

July 13, 2026

Service is always 5 star quality. The service manager Sheila Vazquez is super helpful and professional. More

by iggyhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Huerta , Linh Lam, Jason Roberts
Jul 14, 2026 -

Penske Toyota responded

Thank you for recognizing the quality of our service at Penske Toyota. We appreciate your feedback.

July 09, 2026

Very good service the young lady un 10👍I can remember her name, I think it’s jasmine More

by lucianogamboa72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jul 09, 2026 -

Penske Toyota responded

Thank you for recognizing our team's service. We appreciate your feedback at Penske Toyota.

June 26, 2026

I am always treated well at Penske Toyota. I can get an appointment quickly at a time that is convenient for me. I am always welcomed courteously. The service associates keep me informed of th More

by cruelbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Jun 27, 2026 -

Penske Toyota responded

Thank you for your continued trust in Penske Toyota. We're glad our team meets your expectations and keeps you informed. We appreciate your loyalty to our service department.

June 25, 2026

Christopher Torres was very attentive and answered all my questions. It was a great experience. I've been going to Penske Toyota Downey for many years More

by diazgloriag51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
Jun 26, 2026 -

Penske Toyota responded

We appreciate your long-time loyalty and are glad our team could assist you well. Thank you for choosing Penske Toyota.

June 24, 2026

Great Service Advisor! ! He’s patient, helpful, honest and professional every time. No surprises and he explains everything. More

by Rose D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 24, 2026 -

Penske Toyota responded

Thank you for recognizing our team's professionalism and clear communication. We appreciate your feedback about your experience at Penske Toyota.

June 22, 2026

I arrived a little before 5:00 on a Saturday and they were closing at 6:00. I didn’t think the could help me at that late time but they were able to and I was out before 6:00. It was only a dead battery More

by Pennyjrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
Jun 22, 2026 -

Penske Toyota responded

Thank you for sharing your experience. We're glad our team could assist you quickly with your battery issue. We appreciate your feedback about Penske Toyota.

June 21, 2026

Great service and attentive staff. Prompt service and good communication with the customers and assistance More

by Huca51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Jun 21, 2026 -

Penske Toyota responded

Thank you for recognizing our team's efforts. We appreciate your feedback about our service and communication at Penske Toyota.

June 18, 2026

Professional, polite, detailed, and car was service within time frame. I like this dealership for professional More

by Isa2fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
Jun 18, 2026 -

Penske Toyota responded

Thank you for recognizing our team's professionalism and timely service. We appreciate your feedback about Penske Toyota.

June 11, 2026

Deal ship were quick and professional in their service. I have been going to them for years now and will continue doing so. More

by xninjadavidx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Jun 11, 2026 -

Penske Toyota responded

Thank you for your continued trust in Penske Toyota. We appreciate your loyalty and the positive feedback about our service.

June 08, 2026

The dealership provided me great service and help when needed. They helped provided great information and helped answer questions I had based on this service. More

by Isabelitafloresc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas patino
Jun 10, 2026 -

Penske Toyota responded

Thank you for sharing your experience with Penske Toyota. We appreciate your feedback on our service and assistance.

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