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Penske Toyota

Downey, CA

4.9
1,748 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,748 Reviews of Penske Toyota

August 04, 2025

Steven always takes great care of my vehicle in a timely manner! Car is always perfect after each visit and he always requests a quick wash ( : More

by franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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August 04, 2025

Service was prompt and accurate. Service agent was courteous and kept me informed. It is a pleasure to get my Highlander serviced at Penske Toyota More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Aug 06, 2025 -

Penske Toyota responded

Thank you for your kind words. We're glad we could provide a pleasant service experience for your Highlander at Penske Toyota.

August 02, 2025

Great experience with Great great customer service courteous very polite. Never change. Thank you you. More

by mchavez1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan water
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Aug 02, 2025 -

Penske Toyota responded

We appreciate the kind words and are glad you had a pleasant experience with Penske Toyota. Wishing you all the best.

August 02, 2025

Excelente service l, I just live the way you handle business. Thank you very much for everything More

by smangeq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Aug 03, 2025 -

Penske Toyota responded

We appreciate your kind words and support. Thank you for choosing Penske Toyota.

July 31, 2025

I had a great experience at this dealer because my service advisor was very informative and helpfull. I will definitely recommend it to everyone with a Toyota . Thank you Richard for making this a gre More

by Da.Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard from Service dept
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Aug 04, 2025 -

Penske Toyota responded

We're glad to hear you had a positive experience with our team at Penske Toyota. Thank you for your recommendation. We wish you the best with your Toyota!

July 28, 2025

Is the best dealer are going before the service over Nice, very kind of personally help her all the time. More

by Palmea Ritter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 28, 2025 -

Palmea Ritter responded

He’s very good person and help it all the single time, and try to find the best deal

Jul 28, 2025 -

Palmea Ritter responded

Thank you for making it easy

Jul 29, 2025 -

Penske Toyota responded

We're pleased that our team was able to help you. Thank you for sharing your experience with Penske Toyota.

July 26, 2025

Excellent service, never lets me down. Steven is always a big help and has kept my car running smoothly with recommendations to keep my wear and tear down to a minimum. More

by Ajime152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Report | Print
Jul 26, 2025 -

Penske Toyota responded

We're glad to know that our team continues to provide you with reliable service. Your car's performance is important to us at Penske Toyota. Drive safely and take care.

July 25, 2025

Very efficient handled my auto needs to a T, Paul was very helpful and filligient More

by gregoriochavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jul 25, 2025 -

Penske Toyota responded

We appreciate your positive feedback on the support you received from our team at Penske Toyota. Thank you for choosing us to handle your automotive needs.

July 21, 2025

Customer service is very good, the waiting room is comfortable and the hot chocolate is excellent, but long ago gives you bottled water. More

by Lorrainejimstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jul 22, 2025 -

Penske Toyota responded

We're happy to hear you enjoyed our comfortable waiting room and hot chocolate. Thank you for your feedback.

July 20, 2025

Excellent service as usual for over 20 years. Service advisor Richard is very friendly and knowledgeable.Always a pleasure working with him More

by Commerce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Jul 20, 2025 -

Penske Toyota responded

Thank you for your kind words and long-standing trust in Penske Toyota. We're pleased to hear that our team made your visits enjoyable over the years.

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