
Penske Toyota
Downey, CA
Filter Reviews by Keyword
By Type
1,672 Reviews of Penske Toyota
Friendly and efficient. Tie replacement services contracted with purchase of Highlander was easy with no problems to replace the tire. Tie replacement services contracted with purchase of Highlander was easy with no problems to replace the tire. More
They are very nice and friendly. They greated me as soon as I pulled in and they took care of my needs right away. I am very happy to recommend them to anyone. They greated me as soon as I pulled in and they took care of my needs right away. I am very happy to recommend them to anyone. More
Have a great experience in Penske Toyota in Downey. Went to service and everything is excellent, excellent service, superior customer service by Thomas Arthur, if you looking for exceptional customer s Went to service and everything is excellent, excellent service, superior customer service by Thomas Arthur, if you looking for exceptional customer service look for him, is very professional and take the time as family to explain everything clearly to me to understand the process, take my car to oil change and feel like a red carpet in front of me. For employees like Thomas Arthur I still believe to take care my cars at the franchise stores, make a difference, fast and quality service. This is the best way to get a repeat customer and is how you should take care of your business. Thanks again Thomas Arthur 👍🙏 More
One of a kind customer service especially with the help of service advisor 920006 Jasmine Berumen through her polite and Genuine smile. of service advisor 920006 Jasmine Berumen through her polite and Genuine smile. More
Their customer service goes above and beyond one’s expectations. Chris, Henry, and Jorge were kind, patient, and helpful throughout the entire process. Overall, such a welcoming and positive environme expectations. Chris, Henry, and Jorge were kind, patient, and helpful throughout the entire process. Overall, such a welcoming and positive environment. More
The tech saw issues with my vehicle that needed to be fixed, however, what I brought the vehicle in for has not been resolved. I will need to bring the vehicle back in. I haven’t had a chance to bring th fixed, however, what I brought the vehicle in for has not been resolved. I will need to bring the vehicle back in. I haven’t had a chance to bring this to the attention of the service advisor. More
Knowledgeable, courteous, respectful, helpful, timely staff. Competitive rates, comfortable waiting areas and sufficient amenities. Clean environment staff. Competitive rates, comfortable waiting areas and sufficient amenities. Clean environment More