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Peoria Ford

Peoria, AZ

Overview
Employees
Reviews
Vehicles
4.3
1,046 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
Contact Dealership

9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,046 reviews

December 05, 2025

Every time I come to Peoria Ford whether it be for service or buying a new car I am always greeted with wonderful people. They work very hard to get the deal that you need to be comfortable and greatl More

by Ddeibler1133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sareena Harilal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
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Dec 10, 2025 -

Peoria Ford responded

We are thrilled to hear about your consistently positive experiences with us! It means so much to know that our team continues to welcome you warmly each time you visit, whether for vehicle maintenance or purchasing a new vehicle. We take great pride in working diligently to find solutions that fit your comfort level and budget. Congratulations on your new Bronco Sport - we hope you enjoy many wonderful adventures ahead! Your loyalty and kind words truly make our day.

November 30, 2025

So far I have been pretty happy with Peoria Ford. My rear bumper step had a gouge in it when I first purchased it. Talked with Beverly and Josh and they took care of it free of charge. I’ve worked wi More

by carlencyphers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
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Dec 22, 2025 -

Peoria Ford responded

Thank you for your positive feedback! We're glad Beverly and Josh could resolve the rear bumper step issue at no cost and that your ongoing service experiences have met your expectations. We're committed to continuing to provide excellent customer service and look forward to serving you in the future.

November 29, 2025

Hands down best experience purchasing a car because of Jake Fratt! Excellent customer service, would recommend to all friends and family More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
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Dec 22, 2025 -

Peoria Ford responded

Thank you for your wonderful feedback, David! We're thrilled that Jake provided you with such an outstanding car purchasing experience. Your recommendation to friends and family means the world to us at Peoria Ford!

November 16, 2025

I had a great experience! We worked with Jaidyn and she was absolutely amazing. She work so hard to get me in the vehicle I wanted, and for the price I wanted! Would recommend More

by faithwells434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agron Isufi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaidyn Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Nov 25, 2025 -

Peoria Ford responded

We are utterly delighted to hear about your wonderful experience with us! Your recommendation means the world to us, and we're thrilled that you chose Peoria Ford for your vehicle purchase. We appreciate you taking the time to share your positive experience!

November 15, 2025

Salesperson Toni Rose was great to work with, and the finance team was also great to work with. I highly recommend them when you buy your next vehicle More

by Rocky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ToniRose Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
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Nov 25, 2025 -

Peoria Ford responded

We are happy to hear about your wonderful experience with our team! It sounds like Toni provided you with excellent service throughout your vehicle purchase, and we're delighted that our finance team also met your expectations. Your recommendation means so much to us at Peoria Ford, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

November 14, 2025

Best service I’ve ever received from a dealership, everyone was so helpful and friendly. Jake and Rayne especially made our visit extraordinary, I love my car from ford! More

by parisgiunta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raine Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
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Nov 24, 2025 -

Peoria Ford responded

We are utterly delighted to hear about your outstanding experience with our team! It brings us great joy to know that you received the best service you have ever experienced at a dealership. Our team takes pride in being helpful and friendly, and we are thrilled that Jake and Raine were able to make your visit truly extraordinary. Your satisfaction with your new vehicle means everything to us, and we appreciate you taking the time to share your wonderful experience. Thank you for choosing us for your automotive needs!

November 14, 2025

I was pleasantly surprised with this dealer, they were very helpful and not pushy which was a plus in my opinion. More

by Sylgr53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
Report | Print
Nov 24, 2025 -

Peoria Ford responded

Thank you for sharing your wonderful experience! We're delighted our team was helpful without being pushy. We believe in creating a comfortable environment where customers can make decisions at their own pace. We truly appreciate your positive feedback!

November 14, 2025

I recently bought a car from this dealership, and the experience was genuinely smooth from start to finish. My sales reps name was Jake and he was transparent, never pushy, and took the time to answer ev More

by KIL2165937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
Report | Print
Nov 24, 2025 -

Peoria Ford responded

Thanks for sharing your wonderful experience with us! We're thrilled to hear that your car buying journey was smooth and stress-free from beginning to end. It's fantastic that Jake provided you with the transparent, patient service that made you feel comfortable throughout the process. We take pride in offering straightforward pricing without unexpected surprises and ensuring our financing is hassle-free. Knowing that your vehicle was delivered clean, on schedule, and met your expectations perfectly makes our day. Your recommendation means the world to us at Peoria Ford, and we're grateful you chose us for such an important purchase.

November 14, 2025

Jake Fratt is the best! He was very helpful and got me into my one of my dream cars. I highly recommend working with him. Thanks Jake! More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
Report | Print
Nov 21, 2025 -

Peoria Ford responded

Thank you for the wonderful review! We're thrilled that Jake provided you with exceptional service and that everything went smoothly. Your satisfaction means everything to us at Peoria Ford, and we look forward to serving you in the future.

November 14, 2025

Jacob was absolutely amazing, he knew all of the questions I had for him and was very knowledgeable! I will definitely recommend him to anyone looking to buy! More

by A.mcdermott0430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
Report | Print
Nov 21, 2025 -

Peoria Ford responded

We are thrilled to hear about your wonderful experience with our team! Your feedback about having all your questions answered and receiving knowledgeable service truly means the world to us. It sounds like you received exactly the kind of expert guidance we strive to provide every customer. We deeply appreciate you taking the time to share your positive experience and are so grateful for your recommendation to others. Thank you for choosing Peoria Ford.

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