STAY AWAY!! You are guaranteed to have the worst car buying experience of your life here!
We all know the car games sales teams are taught to play... We all know they are going to take our keys, wash our car while they estimate the "value" of our trade in. We EXPECT to get up sold in the finance office, We all know it's going to take all day for them to play their game.... So WHY DO IT?!? You don't have to! Regardless of your credit history!!
Save yourself a ton of time and emotional energy. This place is, rude, they have the worst shuffle, game and sales tactics, I have EVER seen! Just DON'T do it!
Go do your research on the car you want. Google it! Get informed! Then go anywhere but here! It’s your hard earned money, and you don’t need help from these clowns. They are going to promise you one thing, and squeeze you into another. They will tack on charge after charge after charge. DON’T buy it. You are in control here, and have the power. Take the time to read all the unhappy posts here, and learn from their mistakes! (I wish I did, before I wasted my time driving there)
I personally walked off the lot and refused to buy here after repeatedly telling the sales person AND the assistant manager what I was looking for. They spent over an hour wasting my time giving me a sales pitch. Promising me, they would do everything they could to get me into a car today. telling me how they are the largest dealer in town, bla, bla bla. I don’t care. Let’s find a car and sign some paperwork. I couldn’t have been an easier sell. Save me your sales pitch and lets pick a car, and get out of here. I couldn’t take it and walked away.
Once they realized we were leaving, the sales people that were “helping us”, yelled hateful, mean things to us. I was SHOCKED! That moment only confirmed their bully tactics to me! I left knowing we did the right thing, and was amazed that there are adults out there how behave like this. Honestly, who does that?
Later in the day, received a voicemail from another sales person calling to pitch to me again over the phone. Are you kidding me? There is no way I am working with you people!
In fairness, I thought maybe I just caught one or two bad apples – and called the manager, “Discount Dave” to share my experience, and let them know how we were treated, and why we would not be back. He listened, and said “well I am sorry to hear that – have a good evening”. He gave absolutely no effort to earn our business, ask who we saw, inquire into what time we were in etc. Clearly he cared less about the experience.
Please do not do business here! Read these other comments! I promise you – there are plenty of other people out there willing to take your money and work with you, regardless of your financial situation. This is not the only game in town!
Side note to the dealership: Please spare me your canned response, “We pride ourselves on excellent customer service, and we're sorry for your experience”. Clearly you are not – or you would change your sales tactics. Buying a car never needs to be this painful.
Congratulations on being the largest bully in town!
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