My Review Of Peoria Ford:
I worked with Tracy Twitchell, Internet Manager, and was able to negotiate all terms of the sale via email. She was professional, responsive, knowledgeable and pleasant to work with. She helped me find the EXACT vehicle (2013 Edge SEL w/ Appearnce Package black on black) I wanted when I began my search, something other dealerships couldn't do, and didn't really seem to WANT to do either. The experience was nothing short of awesome with Tracy. Since I've taken delivery, she has followed up with me on more than one occassion to ensure I am completely satisfied. Peoria Ford was not my first stop, it is over 50 miles from home. There must be 4 to 5 other Ford dealerships between my front door and Peoria Ford, but it was the best decision I could have made. Tracy had the vehicle cleaned, gassed and ready to roll when I arrived. To top that off, all the documents were prepared. I completed the signature process in less than 5 minutes and had the keys in my hands in under 20 minutes from the time I had arrived. You just don't get this level of service from most dealerships, nor sales people. Tracy was forthright with me through the entire process. I told her what I wanted, how I wanted it and she delivered. I admit that I took my time and did my research and knew what the fair price was for the vehicle I wanted. Which is why I was so surprised and delighted that the final sales price ended up being lower than all my calculations. I couldn't get any other dealerships close to this price, and they were trying to sell me vehicles with far less equipment. My only complaint is that Peoria Ford is so far from home, I have to find another dealership closer to do some of the service. Thank you Tracy and Peoria Ford for an excellent experience!!!
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