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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.8
752 Reviews

752 Reviews of Performance Buick GMC - Service Center

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August 12, 2025

John from service went above and beyond - Solid service representative. Pleasure to do business with this service department. More

by berutich.justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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August 09, 2025

I have been taking my car to this service for almost five years. I am very satisfied with the service and transparency. No hidden fees and John and Eddie are very friendly and helpful. I have all what I need More

by SERHAT.AKALIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, John
Report | Print
Aug 11, 2025 -

Performance Buick GMC responded

We are so thankful to have you as a customer and for the great review! It is our pleasure to hear about your positive experiences with John and Eddie. Our team strives for excellence and we sincerely appreciate being your dealership of choice. Thank you!

August 08, 2025

John and the team were awesome in getting our Yukon XL ready for our trip! More

by lanzera14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
Report | Print
Aug 08, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that John and the rest of our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future. Enjoy your trip!

August 08, 2025

🚫 WARNING: Avoid Performance Buick GMC 🚫 This was hands-down the worst service experience ever. Their so-called "technicians" couldn't handle a basic brake issue or even get a simple oil change ri More

by jacksm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwight Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 08, 2025

Service was done well. Communication was good. Pleasure to do business with this service department. More

by pkmontalto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Aug 09, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 07, 2025

The service was great excellent communication and Ed the service rep was very professional definitely satisfied More

by INDIANLANE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ed. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 07, 2025

John was very helpful getting my Yukon fixed at a reasonable price and timely matter. More

by johnd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
Report | Print
Aug 07, 2025 -

Performance Buick GMC responded

Thank you, John, for sharing your experience with us! We're thrilled to hear that John provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 06, 2025

Dealership service advisor Eddie was excellent. This is my first GMC product. Thus far, very happy with truck. More

by BKLINGER0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service
Report | Print
Aug 07, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that Eddie provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 05, 2025

Norman was great with communication and getting the service I needed and having my vehicle ready on time. More

by Quincy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman
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Aug 05, 2025 -

Performance Buick GMC responded

Thank you, Quincy, for sharing your experience with us! We're thrilled to hear that Norman provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 05, 2025

John was great - he communicated with us well and the car ended up being done way sooner than expected More

by BRYG2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Aug 07, 2025 -

Performance Buick GMC responded

Thank you so much for sharing your experience with us! We're thrilled to hear that John provided you with such efficient and excellent service. We look forward to assisting you again in the future!

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