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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.8
673 Reviews

673 Reviews of Performance Buick GMC - Service Center

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April 15, 2025

I arrived early and they took my vehicle in right away. They kept me informed through the whole process and got things done earlier then expected. More

by petemetri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Apr 15, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 11, 2025

Excellent customer service. Everyone was extremely helpful and professional. And finally, I would rate the waiting room as "top notch." More

by bdprocanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

April 10, 2025

They did a great job in fixing my issue with my 2021 Yukon 3.0 diesel. More

by SCOTTANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Performance Buick GMC responded

Thank you, Scott, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 09, 2025

The service center was efficient and did a good job. Everyone was polite and helpful. More

by Bevnbern9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 06, 2025

The service department is quick and efficient, from the drop-off procedure to checkout. No complaints. More

by ejohnst-truecar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Apr 06, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 06, 2025

Everyone has always been attentive, respectful, professional, and willing to be helpful. Even though on occasion the car shudders, they have me bring it in to check. On one occasion the check engin More

by skyvisions
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman, and former employee, Steve.
Apr 06, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 06, 2025

Norman Hoyt picked up my case after the first service advisor left. He worked diligently to make sure that the truck was repaired properly. More

by TIM@JONESHORSE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Apr 06, 2025 -

Performance Buick GMC responded

Thank you, Tim, for the great review. It is our pleasure to hear about your positive experience with Norman and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 06, 2025

It was very easy to schedule an appointment. The price quote and estimated appointment duration were accurate. The communication during the service appointment was excellent. The post-service ex More

by MARINUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Apr 06, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

April 03, 2025

Excellent service center, big clean facility and comfortable waiting room with water and coffee available. Service was quick, efficient and included a car wash! Great place to bring my GMC More

by RICHARD DAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Apr 04, 2025 -

Performance Buick GMC responded

Thank you, Richard, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 02, 2025

My new car had a sensor ordered & replaced over 2 days. Very easy to work with, cooperative, and informative. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Performance Buick GMC responded

Thank you, Christina, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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