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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
755 Reviews

755 Reviews of Performance Buick GMC - Service Center

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May 29, 2024

Awesome customer service from all employees. I love coming to get my truck service. Very fast service More

by DARNLDILLARD1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Performance Buick GMC responded

Congratulations on your new truck! It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you the absolute best in your new vehicle!

May 27, 2024

I came in for an oil change and tire rotation. Dwight was fantastic. Really appreciate it. More

by salguccione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Dwight and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 25, 2024

My servicing appointment, handled once again by Dwight Phillips, was a most pleasing experience. I appreciate the effort, courtesy and excellent service that was provided. Many thanks..... More

by MPERL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Dwight. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

May 25, 2024

The whole team gave great performance and and helpful with getting my oil changed and front brakes changed - Mike does an awesome job as the Service Manager -he checks that all minor problems are rectifi More

by chasb52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 23, 2024

Great staff, good service, done on time, work needed explained well. Would recommend for service More

by MCGARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andersen Sanchez
May 24, 2024 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 19, 2024

Would not work with my warranty, car is only 4 years old and my warranty went over by 6000 miles. I attempted to have it reviewed at Totowa gmc well before my warranty was up and was dismissed to that’s pro More

by alessi.marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Dwight was very helpful and knowledgeable. He walked me step by step on what was going on with my car. Put me in a loaner so I didn’t have to stay there while they worked on my car. More

by alaguerra2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Dwight and the rest of our service team. We appreciate your business and wish you many safe miles!

May 10, 2024

People and area were very accommodating. The area was very clean. Bathroom was clean and efficient More

by badregan155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 10, 2024

Dwight has always treated me like a valued customer, it doesn’t matter if it’s over the phone or in person. I will definitely recommend him to others. More

by DWAINLAZARUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Performance Buick GMC responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experiences with Dwight. We appreciate your business and wish you many safe miles!

May 06, 2024

I brought my GMC Yukon to Performance Buick GMC for service. The Service Department is efficient and very well run. Service Advisor Anderson Sanchez did an excellent job throughout the entire process More

by EKORLESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson Sanchez
May 07, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Anderson and the rest of our service team. We appreciate your business and wish you many safe miles!

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