My Review Of Performance Honda:
The financial manager treated me like a fool. He first gave me6.9% apr which was different than 3% the sales gave me. He told me that was because I have a bad credit score. Then I said I need to.talk to my bank and get a better one, he asked me to wait and returned with 4.5% and said that the rate would be the same as I go to my bank. I was so shocked that the apr can be modified that easily. This is my first time getting a loan and I hate cheating personally. For testing purpose, as IT people usually do, I proposed that I may get better one from tHe local credit union because my company has partnership wIth them and Todd returned 3.29 % and said no one can beat this rate. Now I knew that he has no sincere working on the best interest of his customer but manipulating me as a child. All they were doing are asking me to sign their paper work before the loan talk. Why? That is becuause after they have my signature they can give any rediculous apr to this fool!!!! This may be wrong but it is my real feeling.
I left the dealer without purchasing the car even though I like the car and I am okay with the price. Haha, that was not the end of the story. The sales manager and the financial manager came out ask me if I can accept the 0.9% interest rate that they just got for me after a "big fight with their manager". Gentalman, don't you feel TIRED OF LYING? You just told me that I can get nothing because I have a bad credit and 30 minutes later I became the "creditable person" in your eyes? I feel like I am nothing but only an ATM machine in front of them.... Pathetic, right?
BTW, I like the sales, larry, if I spell right. Not pushy, okay professional, nice person.
I will never come back to this dealer and I am gonna tell all the people around me this story.
Guys, that maybe only my personal story to a extreme case. I am not an English speaker and I am sorry for any language mistakes here that make confusion to you.
Good luck with your business, performance Honda!
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1/29/2013 11:31:18 AM
I want to apologize for the experience you had with our Finance Department. However, thank you for your feedback as I will use it to make sure something like this never happens again. I do not want to lose you as a customer, so I would appreciate the opportunity to discuss this with you further and find out if there is anything I can do so you may consider visiting us again? Please feel free to contact me at 513-829-7300 and reference DealerRater review to the receptionist. Thank you. Bob Brewster General Manager.