Performance Lexus

Tony and Jason are fantastic - patient, friendly, cheerful, knowledgeable, and very nice!! I really appreciate all their help!!! I would recommend them to my friends and family. cheerful, knowledgeable, and very nice!! I really appreciate all their help!!! I would recommend them to my friends and family. More

Tony Baxter (and Jonathan Smith) were extremely responsive, courteous and consultative during the vehicle evaluation and pricing process. While this was our first visit to the dealership and our b responsive, courteous and consultative during the vehicle evaluation and pricing process. While this was our first visit to the dealership and our budget was for a pre-owned vehicle, we were very much treated as valued customers. More

I had been researching vehicles for over 6 months and found one that caught my attention. I live in Dayton, Ohio (approximately 45 minutes from the dealership). Prior to going into the dealership, I ca found one that caught my attention. I live in Dayton, Ohio (approximately 45 minutes from the dealership). Prior to going into the dealership, I called to inquire about the vehicle I had seen online and got sales agent, Tony Baxter. I gave him the details of the car I wanted and he started researching their inventory. He couldn't find it right away so took down my info and promised to call me back as we were en route He called back within 30 minutes and by that time we were pulling into the dealership. Tony and Ryan were at the front desk waiting for us as we walked in. From the introduction, Tony greeted us with a smile and was very apologetic that the car I was coming to get was sold the previous evening, but he was ready to help find me "my car". And that is exactly what he did!!! His service was exceptional. He was personable, caring and worked within the parameters given to make sure I was satisfied. He worked with Ryan Frankenburg to go through the inventory again and again until they found a vehicle that met all my needs and stayed within my budget. Tony went the extra mile (even staying 90 minutes beyond close). I'm so thankful we decided to take the drive to Performance Lexus. I'd recommend them - and Tony - to anyone looking for a Lexus!! More

I have been leasing vehicles from this dealership for over 20 years. I have leased or purchased about 15 vehicles. Mr. Sells and the sales staff are the best, and in this case, excellant service by the over 20 years. I have leased or purchased about 15 vehicles. Mr. Sells and the sales staff are the best, and in this case, excellant service by the sales department and most importantly Mr. Tony Baxter. Always concerned, continuous follow up, not just at purhchase, but throughout the term. More

It was a real pleasure working with Tony Baxter, very knowledgeable and professional. He came in on his day off and helped me pick out my new 2014 Lexus ES. Out of all the Lexus stores in my area I drove knowledgeable and professional. He came in on his day off and helped me pick out my new 2014 Lexus ES. Out of all the Lexus stores in my area I drove hour and half to Performance Lexus to pick it up. From Sales to management everyone is very nice and professional. Thank you for all your help Performance Lexus team and especially Tony Baxter. More

We love our 2010 Certified Lexus RX 350!!!! Tony Baxter did an exceptional job selling us our first certified Lexus vehicle. He took the time to listen to our needs as well as provided us with a no hassle did an exceptional job selling us our first certified Lexus vehicle. He took the time to listen to our needs as well as provided us with a no hassle internet price on the vehicle which allowed both of us to get away from the uncomfortable "back and forth " traditionally done at other car dealerships in the area. Tony spoke knowledgeably about the vehicle and alleviated all of our concerns about purchasing a pre-owned vehicle. Tony was personable, honest, passionate about the Lexus vehicles in your dealership inventory and presented himself in a manner that was entirely consistent with the outstanding customer service Lexus is known to provide to both new and returning customers. We would definitely recommend Tony and Performance Lexus to anyone searching for an honest dealership committed to providing outstanding customer service!!!!! What an extrordinary experience!!! More

I recently purchased a New 2011 IS250. Extremely friendly and informative sales people. Ralph Sells was excelent to do business with.Got the price I was looking for and free car washes for life. Performance and informative sales people. Ralph Sells was excelent to do business with.Got the price I was looking for and free car washes for life. Performance Lexus has it all! Great Dealership and staff! More

I was in the market for a used Lexus RX. I was promptly greeted and was shown a large selection of used Certified Lexus RX350's. All were very clean inside and had new tires. I met Chris Patterson and was greeted and was shown a large selection of used Certified Lexus RX350's. All were very clean inside and had new tires. I met Chris Patterson and was treated like a VIP! I couldn't ask for a better car buying experience. I was given a tour of the dealership,service area, and all the lounges. I was even treated to a Lexus Owners Brunch! A+ to all at Performance Lexus! More

In July of 1999, I purchased a used Lexus for approximately 34k. I was told the vehicle had no prior damages, was inspected and being sold as a Certified Pre-Owned Lexus. I specifically wanted a approximately 34k. I was told the vehicle had no prior damages, was inspected and being sold as a Certified Pre-Owned Lexus. I specifically wanted a high quality, damage-free car as I had seen on the t.v. commercials for Certified Pre-Owned Lexus vehicles. I experienced numerous electrical problems and waterleakage in the trunk. I learned through another C.P.O. Lexus dealer who serviced my car, it had extensive body repair work done prior to my purchase.<br>It is my opinion, I was sold a vehicle under a program designed to protect me (as a consumer) but instead deceived me for the sole purpose of Performance Lexus' monetary gain. I still own a Lexus vehicle but have lost faith in the integrity behind dealerships who misrepresent their product. I learned a valuable lesson from this experience, no matter what the circumstances...buyer beware! More