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Performance Volvo

Sinking Spring, PA

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40 Reviews

5050 Penn Ave

Sinking Spring, PA

19608

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40 Reviews of Performance Volvo

August 14, 2025

Bought 2 cars here ,was never impressed with sales or service second car was a lemon More

by kiacosiah
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dustin
Aug 21, 2025 -

Performance Volvo responded

Samantha (also posting under the name Cole Boyer), we’re disappointed to see multiple reviews being left under different names, especially since we’ve spent significant time working with you directly to resolve your concerns. To clarify: the 2014 Volvo XC60 you purchased from us did experience some issues after purchase. Unfortunately, many of these early concerns were not reported to us at the time and instead were taken to an outside shop. When you did contact us regarding the low oil light, we strongly recommended you visit the nearest Volvo dealership while out of state for immediate assistance. Instead, the vehicle was driven back here, where we began the oil consumption test as outlined by Volvo’s warranty process. Our service manager and sales manager both spoke with you multiple times during this process, and the conversations ended on what we believed were good terms. Ultimately, you chose not to complete the oil consumption test and traded the vehicle in, later stating you took a loss. While we certainly wish your ownership experience had been smoother, we also want to be transparent for those reading: the warranty process was available, and we made every effort to guide and support you through it. We stand by our commitment to our customers and are always willing to work through warranty concerns when given the opportunity.

Aug 21, 2025 -

kiacosiah responded

I repeatedly expressed my unhappiness with your warranty process of leaving me without a car for 2 weeks then asked to drive a broken car. The day after starting the oil consumption test i messaged explaining the vehicle would no longer lock, leaving me in philly without the ability to lock my car, it was also repeatedly unable to find my keys even after new batteries. No one ever responded. I repeatedly asked to trade me into another vehicle, im currently sitting in My 2022 V60 with my 10 year 100,000 mile valet warranty, so clearly with a small amount of effort your dealership could have kept my business and profited more. Im sorry my google review shows under my sons name and this my own im not sure how to change it im just leaving reviews on multiple sites. Clearly performance dropped the ball here. Id definitely look at your sales staff, and available vehicles. Im so utterly grateful i did the trade the day i did. The following day my son was admitted to the hospital for emergency surgery where he stayed for a week a 45 minute drive from my house, which A would have totally blown the milage for the test, but again leaving me in a city with a car that didn't lock and occasionally couldn't find its keys. I choose Volvo to protect my children, and Performance was definitely not holding up the Integrity that should go behind the Volvo Brand. Volvo Sales across the country have not been good, as dealership you should care more about improving that. You didn't want to get me into another car because then you would have had to have taken the 7,000 hit i did. Just bad business...........

February 28, 2024

Kevin Lara and team always give outstanding service! They are prompt and efficient and put up with my many questions!! They make me feel relevant. More

by Nina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lara
October 16, 2017

So easy, friendly and an overall great experience! Jon was the best! He showed me and explained every feature the car offered. I bought a 2014 RAV4 Limited, it had hail damage but the inside was immacu More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon, Erica, Mike
September 10, 2017

Trustworthy We purchased a pre-owned 2013 XC70 from Performance Volvo. Our sales specialist, Wilmer, made sure the car was in perfect condition, explained all th More

by XC70 Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilmer
April 26, 2017

Great experience We were very happy and pleased with the process The entire experience was just the way it should be Salesman was extremely helpful and good to dea More

by Bruce1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken babel
December 07, 2016

Positive Experience Jack Lefkowith you are one awesome human being! Thank you for all you do for making my 2011 BMW 335i Xdrive purchase with Performance Volvo the best More

by Hahn335i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, Jeff, Jovi, and Mark
November 06, 2016

2013 rav4 Wilmer was an awesome sales person. He was knowledgeable about the product, respectful, kind, and worked hard to get me what I needed to complete my p More

by Dmohlenhoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilmer nunez
November 02, 2016

No headache purchase of new Volvo. We were very pleased with our recent trade-in purchase of our new 2017 S60 Cross Country. My husband and I are both senior citizens. The sales rep w More

by Teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilmer Nunez
July 07, 2016

First time buyer This was my first car buying experience. Ken Babel definitely made it an easy one. I would recommend to all my friends. I am very happy with my purcha More

by sarahgarcia8384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Babel
April 16, 2016

"A refreshing and satisfying experience" To our surprise, purchasing our Toyota Tacoma was a very refreshing experience, thanks to Liz and Jeff. Every question we had was answered promptly an More

by golfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz, Jeff
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