Performance Volvo

I recently purchased a used Honda Accord from Performance Volvo. My salesman was Wilmer Nunez. Wilmer and his Manager were great to deal with. No pressure at all. They both understood what my budget was Volvo. My salesman was Wilmer Nunez. Wilmer and his Manager were great to deal with. No pressure at all. They both understood what my budget was and what I was looking for. We struck a fair deal and the car was as promised. Like any used car, you never know what problems could come up. However, I believe Performance Volvo did a good job going over the entire vehicle before putting it on their lot. I would highly recommend this dealership for your next vehicle. They were very friendly and their Customer Service was second to none. I truly had a great experience. More

My 2001 Volvo S80 was due for a timing belt as per Volvo's maintenance schedule. I made an appointment with Josh Repppert to have work done and also stated it was due for inspection and had them perfo Volvo's maintenance schedule. I made an appointment with Josh Repppert to have work done and also stated it was due for inspection and had them perform said task. I had noticed before that the brake pedal when taking foot off there was a hissing sound, and was told after performing tests that the vacuum booster needed to be replaced as this is an inspection item. All work was performed along with an oil change. I have always used Performance Volvo for service work since I owned this car and will continue to do so. They always give me a very close estimate as to cost and lead time. I am always given a loner and the car is always clean when I get it back. They are very courteous and always call if there are other problems or to let me know car is ready for pick-up More

Cam and his manager worked well together. I was given a very fair price (was $1000 under current market price). The service department thoroughly went over the car and even performed the mini "recommended very fair price (was $1000 under current market price). The service department thoroughly went over the car and even performed the mini "recommended" repairs. My family and I could not be happier with our experience. More

Summary of Past Experience with Performance Volvo: Summary of Past Experience with Performance Volvo: Sales: Jack Lefkowith - Professional, extremely helpful, an Asset to his Dealership Service D Summary of Past Experience with Performance Volvo: Sales: Jack Lefkowith - Professional, extremely helpful, an Asset to his Dealership Service Department - Josh, Paul - very helpful UNTIL there is a service problem, then full of excuses, unable to find the "problem(s)" with the vehicle that are clear, heard or felt by the owner. 75,000 mile Volvo service - picked up the vehicle, 8 miles from the dealership, RED check engine light comes on - Engine coolant system-STOP ENGINE light comes on. Called Service Department and explained the situation. I was asked if I could come back to the Dealership (in 5 o'clock rush hour traffic) and that the car needed to "Burp" since the recent engine coolant flush, or I could purchase some and add it myself. Luckily, I was close to a convenience store so I bought a gallon and added a 1/4 of it to the engine. After I made it home, light came on again and I added the remainder of the container. After a few days engine acted worse than the original problem I brought it in for. They did come to my place of emploment to pick up the car and deliver a loaner for a second round of service. After Paying $1700.00 for initial service, they diagnosed the problem, stating that what they had repaired "masked" the original problem and it would cost $369.00 more to fix. After stating (not so nicely) that I would not pay that amount and asked for the contact information of the Dealership Owner, they dropped it to the price of the part that needed replaced. When Josh delivered the vehicle to me he reviewed other concerns I had with the car, and either they were hundreds more to fix, or the mechanics "couldn't replicate the problem". Also stated that my rear windshield wiper arm was broken. What I found incredidible is that the wiper blade was replaced (I was charged for it) during the 75,000 mile service, and in just a few days it mysteriously broke. I went to check it after Josh had left, and it fell apart in my hands. I am just so disappointed, I originally thought I had found a great dealership, but not so unless there are no issues that need addressing. Just an FYI Performance Volvo - -Your "Certified" Volvo mechanics are horrendous, incredibly NOT thorough, "can't Replicate" obvious issues even with the aid of computers, and don't go out of their way for anything (to even lubricate an obviously creaking driver's side door). I would not trust them to fix a skateboard. Oh, and by the way, my engine still is not running correctly after all of this, but sadly I do not trust them to even return for "Service". Being exceptional with customers is easy when there are no real issues...and Performance service Department, YOU FAILED. I will submit my survey as such. More

Performance Volvo has always provided great service, and I love that they wash my car every time before returning it. They are upfront about what needs to be done, and call ASAP if they find something they I love that they wash my car every time before returning it. They are upfront about what needs to be done, and call ASAP if they find something they were not expecting. I live in DC, but I still schedule my service appointments with performance Volvo. I have not found a Service Center in DC that matches their professionalism. More

Salesman was honest and professional and very helpful. Salesman was honest and professional and very helpful. Manager was friendly and cooperative and gave a great deal. Extremely happy. Will go here firs Salesman was honest and professional and very helpful. Manager was friendly and cooperative and gave a great deal. Extremely happy. Will go here first next time I need a car. " More

I searched various sites looking for good deals and came across a beautiful car with extremely low miles and a reasonable price. I spoke with the internet sales person Sarah, who was very nice. She answer across a beautiful car with extremely low miles and a reasonable price. I spoke with the internet sales person Sarah, who was very nice. She answered all my questions about the car so I decided to drive the 2 hours from Philadelphia to look at the car. Greg Deland, the salesman I worked with was extremely knowledgeable about the vehicle I purchased. YES, I said purchased!!!!! He even showed me how to put my car seat in the car securely using the latch locks which I had no idea of how to use. I wouldn't think too many salesman would be that familiar with a vehicle. :) I definitely feel that I received a good deal and that the 2 hour drive from Philadelphia was worth it. Thank you very much!!!!! More

I have taken my 2009 Volvo to Performance for scheduled maintenance and repairs since I purchased it. The service department has always been friendly and courteous. i have always been offered a nice, new l maintenance and repairs since I purchased it. The service department has always been friendly and courteous. i have always been offered a nice, new loaner vehicle while my car is in the shop. Work has always been performed to my satisfaction. More

Hands down worst experience at a dealership! I bought a 2010 used BMW from Performance Volvo in October of 2012. By February 2013, my brakes were grinding. I took it in to Performance for service and I was 2010 used BMW from Performance Volvo in October of 2012. By February 2013, my brakes were grinding. I took it in to Performance for service and I was informed that the calipert pins were not properly lubricated which had worn through the brakes and rotors. This happened on a Monday. I was assured I would have my car by Tuesday with changed brakes and rotors. After many excuses and $450, I got my car back on Thursday, but I was instructed to take my car to BMW to have the service light reset. I made an appointment and took it in on Friday to BMW. They told me they could not reset the service light because the car was overdue for an oil change and needed a new air filter. I called Performance and they said they did not perform those services because they were not due, yet. I told BMW to do what they needed to do in order to be able to reset the light. While changing the oil, they discovered SLUDGE, which is most commonly caused by someone not changing the oil, and can lead to ENGINE FAILURE. BMW said the last record they had for an oil change was 41,000 miles ago and the car indicated that the oil was 17,000 miles OVERDUE for a change. They also informed me that there was no way that if Performance had checked the car they would have missed this. Their advice? GET RID OF THE CAR! I took the car to a third party mechanic for a second opinion. He put a probe in the car and gave me the exact same diagnosis: sludge leading to engine failure because the oil hadn't been changed regularly. AND that Performance should have caught it before they sold it. I had bought the car 4 months and 6000 miles prior to this from Performance and was being told repeatedly that engine failure was impending. Essentially Performance sold me a ticking time bomb. It was not a question of if, but when. So after all this, what was Performance's proposed solution? Take the time bomb back and return my money? NO. They cleaned the engine and wanted to sell me a new RAV4 and leave me almost $6,000 worse for the wear because they sold me a car with sludge in it. No thanks, Performance. I will NEVER buy a car from you again. Who knows what else they don't check. More

" The atmosphere and employees at Volvo were friendly and great to work with. I would highly recommend anyone i know who is looking to buy a car to buy one from Volvo. " friendly and great to work with. I would highly recommend anyone i know who is looking to buy a car to buy one from Volvo. " More