Perkins Chrysler Dodge Jeep RAM - Service Center
Colorado Springs, CO
201 Reviews of Perkins Chrysler Dodge Jeep RAM - Service Center
The Service Advisor, Jessica, was wonderful. Great listener, great communator. The cost to complete the repairs were expensive, but worth the price. What is a problem is the cost the charge to u Great listener, great communator. The cost to complete the repairs were expensive, but worth the price. What is a problem is the cost the charge to use a credit card. Please be aware before you arrange service. This practice need to change!!!!!!!! More
I purchased a new 2025 Jeep Wrangler 4xe and on my way home I got a crack in the windshield. I contacted the dealership because I had the glass repair. Honestly If I could give them a 10 star review I wou home I got a crack in the windshield. I contacted the dealership because I had the glass repair. Honestly If I could give them a 10 star review I would. Stacy got my car in quickly and had the windshield fixed. They also sent a shuttle to pick me up to get my car. I appreciate them not pushing services on me and being extremely friendly. If you’re looking to get a new Jeep I highly recommend. More
What an amazing experience! Mark in the service department was very profesional. He did not pressure me but considered what I was asking and gave me his input as to what I nee Mark in the service department was very profesional. He did not pressure me but considered what I was asking and gave me his input as to what I needed. Royce with Pikes Peak Rentals for a car while my vehicle was being worked on was friendly and professional. This is why Perkins is my dealership. Thank you!! More
This is the worst dealership in the El Paso County! Their service department is the absolute worst! 3 weeks ago i took my truck in to have my brakes done. My wife had received a quote for brakes and ro Their service department is the absolute worst! 3 weeks ago i took my truck in to have my brakes done. My wife had received a quote for brakes and rotors and to replace the fuel filter of $1400.00. I think the guy who gave us the quote was Mark. He didnt put anything in the computer as to the quote he gave us. So when we took the truck in and Jo sent us a work order that was just under $4000.00. We asked about the quote and they said they had no record. We said we arent paying that and they said they could replace our brake pads with some after market brand and they dont just replace the front they have to do all of them, rotors as well. We said no and to put the truck on a lift and see if the back brakes and rotors really need to be replaced. They came backl and said they are fine and dont need to be replaced. They ended up honoring the original quote and we thought they did the work. We also have a windshield protection plan and asked to have the chip in the windshield fixed as part of the order. They never did it. Now 3 weeks later my brakes are screaming. I make an appointment to have them look at them and to have the windshield fixed. They even had to keep the truck overnight and said the windshield would be fixed the next day. Today we pick up the truck and they try to charge us $280.00 for brake squeak and an oil change. The window is still chipped. We also asked for an oil change as we have a package and they wanted to charge us for the oil change. We have had a problem with Marty, Daniel, Mark, John and Jo. These people are not safe and they do xxxxty xxxxty work! I hate this dealership! More