Perkins Chrysler Dodge Jeep RAM - Service Center
Colorado Springs, CO
174 Reviews of Perkins Chrysler Dodge Jeep RAM - Service Center
Work was completed as promised, time and cost. Carrie, service adviser is absolutely great, professional and personable. Will seek her out on next scheduled maintenance. Carrie, service adviser is absolutely great, professional and personable. Will seek her out on next scheduled maintenance. More
I will be back to by my next jeep. And ad up grades to the jeep I have. And ad up grades to the jeep I have. More
Always well taken care of, been a customer since 2017 when I purchased my first Jeep. Service department is efficient and communicative. Sales folks (shout out to Sammi) have always been polite, non-push when I purchased my first Jeep. Service department is efficient and communicative. Sales folks (shout out to Sammi) have always been polite, non-pushy, and informative when it comes to presenting options. I just purchased my leased vehicle I got at Perkins and it was far less stressful than I thought. Pretty much done in 3 hours and my oil was changed in the process. More
Everyone from Amanda, Stacy, John (the technician) treated me like I mattered. It’s really difficult to find people in this day and time that will go the extra mile. The Perkins team gave extraordina treated me like I mattered. It’s really difficult to find people in this day and time that will go the extra mile. The Perkins team gave extraordinary customer service. I used to use them years ago when I had another truck. I’m back in the area and I won’t trust anyone else with my vehicle but them in the future. More
A final note: after a month, I got 3 calls, days apart, from them. Bottom line? After giving me a $6,000 estimate and disabling my Jeep, they now claim that it would be “against the law” for them to ever d from them. Bottom line? After giving me a $6,000 estimate and disabling my Jeep, they now claim that it would be “against the law” for them to ever do the repairs. This is a 2000 Cherokee with less than 80,000 miles. DON’T TAKE YOUR CAR TO THEM FOR SERVICE. THEY ARE BOTH DISHONEST AND INCOMPETENT. More
After speaking with their designated representative over a week ago, I have not heard back from them. The rep promised to “look into it” and get back to me. Nothing. I’m filing with the BBB. a week ago, I have not heard back from them. The rep promised to “look into it” and get back to me. Nothing. I’m filing with the BBB. More
Don’t bring your Jeep for repair! Our 2000 Cherokee had a warning light lit on the dash. Drove it to them, about 5 miles. Two days later, got an estimate over $6,000. Declined, and on Our 2000 Cherokee had a warning light lit on the dash. Drove it to them, about 5 miles. Two days later, got an estimate over $6,000. Declined, and on the way home, the vehicle had a grinding noise, vibration, and the 4 wheel drive doesn’t work. Owned dozens of cars, across the spectrum, and this was the worst experience by far. More