Read Reviews Perry Ford Lincoln Mazda of Santa Barbara

Perry Ford Lincoln Mazda of Santa Barbara

Perry Ford Lincoln Mazda of Santa Barbara

440 Hitchcock Way
Santa Barbara, California 93105


Sales: (877) 882-4871
Service: (805) 682-2411
Parts: (805) 682-2411

Perry Ford Lincoln Mazda of Santa Barbara
Manufacturers: Ford, Mazda, Mercury, Lincoln

Write a ReviewWrite a Review

  • Customer Service:

    4.4
  • Quality of Work:

    4.4
  • Friendliness:

    4.5
  • Overall Experience:

    4.4
  • Pricing:

    4.5

24-Month Rating

based on 21 reviews

4.4

4.4 out of 5

38 lifetime reviews

Perry Ford Lincoln Mazda of Santa Barbara

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Certified: Perry Ford Lincoln Mazda of Santa Barbara

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Perry Ford Lincoln Mazda of Santa Barbara has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Perry Ford Lincoln Mazda of Santa Barbara

Perry Ford Lincoln Mazda of Santa Barbara is your one stop for quality and excellent customer service for Vehicle Sales, Service, and Parts. Perry Ford Lincoln Mazda of Santa Barbara has the best selection of New and Quality Pre-Owned Ford, Lincoln, and Mazda cars and trucks. Check the inventory for Perry Ford Lincoln Mazda of Santa Barbara at perryauto.com or at perrymazda.com. Stop by and meet our friendly no pressure staff for all of your automotive needs. You will not be disappointed at Perry Ford Lincoln Mazda of Santa Barbara.
Walter Alfaro, General Manager, Perry Ford Lincoln Mazda of Santa Barbara

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off After Hours Drop-Off
Cable TV Cable TV
Customer Lounge Area Customer Lounge Area
Express Service Express Service
Free Coffee Free Coffee
Free WiFi Free WiFi
Instant Financing Instant Financing
Parts Store Parts Store
Pet Friendly Pet Friendly
Shuttle Service Shuttle Service
Television Television
Vending Machines Vending Machines

jjwajd11
3/9/2013 4:52:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mr. Roberto Sanchez and Erica Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

The service was excellent. I contacted the dealership and Miss Erica Smith e-mailed me right away with a couple dicounts I qualified for, the car I wanted, and for the right price. Mr. Roberto Sanchez made the process simple and understandable. I was out of the dealership in less than 3 hours and they made every effort to get the deal and car I wanted as soon as possible.

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zachag
2/20/2013 7:08:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roberto Sanchez
Tom Zimmerman
and Alex Corona
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

My wife and I had a great experience purchasing our new Ford Edge from Perry Ford. We had arrived at the dealership before our sales representative Roberto Sanchez arrived. We were met by Tom Zimmerman and asked if we needed assistance. I told him we were waiting for Roberto and wanted to see the Ford Edge. He had one pulled out of stock for us to see and asked if we wanted to take a test drive. We said yes, and in very short order, Alex Corona, Finance Manager, came out and took us for a test drive. During the test drive Alex was very helpful in pointing out all of the features of the Edge.

Upon returning from the test drive Roberto Sanchez met us and we began to talk about what options we wanted. The color we wanted was not in stock, but Roberto quickly surfed the internet to find the exterior/interior colors we wanted along with the options we desired. Roberto was very helpful and knowledgeable on the Edge and made the buying experience a no stress experience. Our Edge would be coming from another dealership so Roberto arranged for a loaner car for us to drive while we waited for our new Edge to arrive.

Upon taking delivery of our new Ford Edge, Roberto went over many of the features with us very slowly and asked if we had questions on any of the features. He set up several cool tools for us while navigating through the programs.

All of the folks a Perry Ford we came in contact with met us with a smile and a can I help you. I would not hesitate to buy my next vehicle from Perry Ford in Santa Barbara.

If you are looking for a new Ford, by all means contact Roberto Sanchez at 619-414-9804.

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mntnraven
1/18/2013 5:29:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erica Smith and Russell Ramos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

I went to Perry Ford with a 2006 Ford Freestyle that I liked but the gas mileage was killing me. These two people worked hard to get me into the car of my dreams. They made me the happiest first time NEW car owner. Erica is amazing at what she does, you instantly feel like she is an old friend. Russell is amazing and a has a "get'er done" attitude I really appreciate. Both made me feel comfortable and well served. I drove off in my new car with a smile and a tear of joy. THANK YOU ERICA AND RUSSELL!! Perry Ford ROCKS!!

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Burns11
12/29/2012 1:50:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roberto
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

Very happy with our experience here. Roberto was charming, informative, and easy to work with. give that man a raise! Bought the new hybrid ford fusion and VERY happy with it & everyone we met at Perry Ford in Santa Barbara. you won't be sorry :)

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Cassidysmom
11/13/2012 10:21:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Ronny & Walter
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

This dealership is a joke. They are rude and dis honest. I am VERY dis satisfied! STAY AWAY!! I will NEVER do business with this dealership and neither will any of my family or friends! Glad I backed out of the deal and didn't sign anything! Thank GOD!!! Do yourself a favor and find someone else to deal with. They sell with no integrity. They could careless if your needs as a consumer are met. They only care about the bottom line.

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mpgorman92
10/26/2012 10:46:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roberto Sanchez
Mani Sarani
Tom Zimmerman
Michael Schiada
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

Everyone was more then helpfull, we were treated like family. The service department was great and so was the parts department. We cannot say enough good things about the way we were treated. We will be purchasing a second car next year from them.

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donald.schreck.54
10/2/2012 3:47:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry
John
Roberto & Walter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

Let me start by saying if you are looking to buy a car look no further than Perry Ford of Santa Barbara. Excellence in all they do is the best description of the service you recieve from purchase to maintenance.

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JD07
8/21/2012 8:59:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Internet Sales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

This was my very first car buying experience and I was very nervous. I contacted the internet sales associate for Perry Mazda/ Ford, and began to ask questions about the car I was interested in. the internet sales associate was very helpful, and after our discussion quoted me a great deal! I then drove down the next day to buy the car, and was able to continue working with the same Sales associate, which made me feel very comfortable. We went on a test drive, and he was very patient allowing me to really decide if I wanted to commit to the car. Then when we began to discuss financing and what my final price options were, he came back with an even better deal than what he offered to me over the phone the day before. There was not a single moment where I felt pushed or that my time was being wasted. Even the financial officer was kind when we decided not to include any extra packages. Over all, it was the best first car buying experience I could have asked for. I was able to stay in my budget and get the car I wanted!!

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caseyjcrawford
6/5/2012 6:41:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roberto Sanchez
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

I’m a very price-sensitive person and was imagining that I was going to have to go to Los Angeles to find the best deal. But before heading south I did price research on the vehicle I wanted and contacted the internet department at Perry Ford. The vehicle I wanted was not on anyone’s lot and had to be special ordered from the factory. I’ve always heard that the best deal is in buying what is already on the lot . . . and this may be true. But in any case I finally came to an acceptable price on my special order . . . it took a little bit of negotiating, but I definitely felt the price was fair. I think the initial internet and emailing was fine, but things went much smoother when I went in face-to-face to work out the price. My sales person was Roberto Sanchez and I have to rate him a 10 out of 10. He was excellent and seems to be a genuinely nice person, as were other sales people there when he wasn’t available. The guy who does the final contracts is a bit intimidating, so go slow when reviewing your paperwork to make sure all the numbers are correct. The bottom line is that I got a very fair price and didn't have to drive to LA.

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paul1899
2/13/2012 2:37:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roberto Sanchez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perry Ford Lincoln Mazda of Santa Barbara:

This is my second time at Perry Ford and the second time Roberto Helped me along with Alberto and Mani. All great people will do there very best to help you out. When i need another Car or Truck I will go see them. Thanks Again Guys I love my CX9... F. Paul Blandin

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