Perrysburg Auto Mall

Cody at Cronin auto was a pleasure to work with. So very helpful. Highly recommended. So very helpful. Highly recommended. More

I have been going to this dealership for years and I always get great service from them and the employees are always very helpful too!!! always get great service from them and the employees are always very helpful too!!! More

Fast professional service. John and his team tool care of my tire quickly and professionally. John and his team tool care of my tire quickly and professionally. More

I came in for an oil change. Good job on multi point inspection. Costs for this wood was outrageous. Cabin air filter was $100 more than the filter alone at local Parts store. B Good job on multi point inspection. Costs for this wood was outrageous. Cabin air filter was $100 more than the filter alone at local Parts store. Battery was $240 over cost. Technician didn’t reset oil life sensor or change oil change reminder sticker on windshield. I left disappointed. More

Left a mess inside the vehicle after checking the cabin filter! Dashboard and passenger seat was all messy! I was kinda shocked because this never happened before! filter! Dashboard and passenger seat was all messy! I was kinda shocked because this never happened before! More

The guys take care of me! Always service oriented. Timely as well which is appreciated. Only issue was the tech didn’t replace the oil plug properly so I had oil all over m Always service oriented. Timely as well which is appreciated. Only issue was the tech didn’t replace the oil plug properly so I had oil all over my garage floor the next day. The issue was handled appropriately and I appreciated an honest explanation. More

Jeff Trobaugh was an excellent sales person. He took time to show and explain many options to us. He was very professional. I would certainly go back to him when we are again looking for a car. He took time to show and explain many options to us. He was very professional. I would certainly go back to him when we are again looking for a car. He carefully explained car features before we left the dealership. The finance side was not as enjoyable. Cam, our business/finance person, was friendly and knew his business but was abit over bearing. The white board and marker was confusing. When he was done there were to many options. It was similar to a presentation at a Time Share presentation. We had to stop and go back to the start. At the end the deal was fine altho we did end up with an extra we did not know about. It was not a big deal so it is fine. We would return to Cronin when time for a new car. More

While the process of buying went ok, there were multiple issues. I used TrueCar through my bank’s link. The estimate I was given for my trade and the credit quoted were said to be in error and the amounts r issues. I used TrueCar through my bank’s link. The estimate I was given for my trade and the credit quoted were said to be in error and the amounts reduced. It was still a decent deal, but I was disappointed to not be offered a real explanation or compromise. When I went to get the vehicle the day after the purchase , technology did not work and I was told I would have to take it to service to get it repaired. I left an item in my trade and called the day after to get it. I was told it was gone and there was nothing they could do. No one seems to want to go an inch past the minimum to be helpful. It’s very disappointing More

Nate of the techs at VW service are competent, professional and fair. They work with me on what needs to be done to keep my car running safely. professional and fair. They work with me on what needs to be done to keep my car running safely. More

Outstanding customer service was provided by Jessica in the GMC service center. She went above and beyond to help solve a problem we were having the GMC service center. She went above and beyond to help solve a problem we were having More