821 Reviews of Perrysburg Auto Mall - Service Center
While my family and I were on our way to Florida for vacation my Escalade shut down on the expressway 1 hour from home. It was 7am so I looked up the closest GM dealer in the area. I pulled into Perrysb vacation my Escalade shut down on the expressway 1 hour from home. It was 7am so I looked up the closest GM dealer in the area. I pulled into Perrysburg Automall and talked to ? (Service lady), she was very helpful and got us back on the road in less than 2 hours. This could have been the end of my vacation but turned out to be a great experience with some very helpful UK l team members. Thank You Bill Thomas Retired GM employee More
Appointment was on time and easy to book online to coordinate their openings. They performed the 10k mile service on my Atlas quickly, and I was able to use the comfortable waiting room to work while coordinate their openings. They performed the 10k mile service on my Atlas quickly, and I was able to use the comfortable waiting room to work while I waited. More
Excellent service as always! Service department is always efficient and courteous with a quick turn around waiting for your vehicle. Service department is always efficient and courteous with a quick turn around waiting for your vehicle. More
Phone follow up & communication were not good. My appointment was cancelled due to them not ordering a part. Was told they would call in 4-5 days to reschedule. After 2 weeks I called - was put o My appointment was cancelled due to them not ordering a part. Was told they would call in 4-5 days to reschedule. After 2 weeks I called - was put on hold, message said they would call back - no call - happened 2 more times. More
Have never had a bad experience with sales or service at this establishment. Highly recommend! this establishment. Highly recommend! More