
Peterson Chrysler Jeep Dodge
Lumberton, NC
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578 Reviews of Peterson Chrysler Jeep Dodge
I felt overly pressured by Mr Patel concerning buying additional warranties. After 30 minutes of listening to his hard sell I got up to leave and headed for the door. He rushed to the door and blocked additional warranties. After 30 minutes of listening to his hard sell I got up to leave and headed for the door. He rushed to the door and blocked me from exiting with his hand on the door. My 16 year old grandson was with me and later asked what Patel was doing and why? Had I not been searching for an Avalon with those specifications for a lengthy period I would have driven away and looked elsewhere. Nick, you were nothing but positive and I appreciate your kind attitude. It appears to me that you were a pawn in your sales manager’s hand, going back and forth. He was also pressuring me to purchase the car based on his price and not Carguru’s, plus the Peterson power train warranty telling me that it was mandatory: is that true? From the beginning I was frustrated because I had to call many times to actually speak to anyone. I found the car on CARGUS/Autotrader and I drove 3 hours to see it because it was exactly what I had been looking for. After I got there I was denied the advertised price. They said that was only CARGURUS price on the car and not theirs. The difference was about $2,000 over advertised price . Sounded to me like a false advertising bait and switch. It was my first and last purchase from that dealership. I would appreciate it if you would forward this to the two Peterson brothers or please forward me their contact info. I would like a personal response from Mr Peterson. If I were the owner I would appreciate such information being passed on to me. More
Everyone here has always been so friendly and have answered all of my questions to my satisfaction. Thank you! answered all of my questions to my satisfaction. Thank you! More
Great, quick, efficient and excellent service! Everyone was so nice, especially the lady that handled my appointment! She was fantastic!!! Everyone was so nice, especially the lady that handled my appointment! She was fantastic!!! More
Very professional service and friendly attitudes with the team members that serviced me. Promptness and explanation of all work performed. team members that serviced me. Promptness and explanation of all work performed. More
The best Service Department Team in the area! !! No matter who's working on my appointment day, each employee has extensive knowledge regarding the servicing of my vehicle; any vehicle as far as I !! No matter who's working on my appointment day, each employee has extensive knowledge regarding the servicing of my vehicle; any vehicle as far as I'm concerned. The team is also mannerable and personal. More