Peterson Chrysler Jeep Dodge
Lumberton, NC
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579 Reviews of Peterson Chrysler Jeep Dodge
Dropped car off for sunroof. Warranty covered sunroof. Picked up car and noticed the middle cover piece was the cover from the old sunroof and had fell off. Took car back to deal Warranty covered sunroof. Picked up car and noticed the middle cover piece was the cover from the old sunroof and had fell off. Took car back to dealership last Tuesday 10/15 and was told piece would be in Thursday 10/17. It is now 10/24 and I still have not got my car repaired and it is still at the dealership. I have always took my vehicle there and had no issues so not sure what has changed. More
Wonderful experience! We were made to feel like family. I’m so grateful for the service we received! There was no pressure throughout the process with Nick and Robert made We were made to feel like family. I’m so grateful for the service we received! There was no pressure throughout the process with Nick and Robert made sure to get us the very best deal! Definitely will recommend the dealership. More
Jason was a great salesperson. As for service and management, they had poor communication, lack of customer service skills. I would not recommend this dealership to anyone. There a As for service and management, they had poor communication, lack of customer service skills. I would not recommend this dealership to anyone. There are many of Dodge Jeep dealerships to buy from. This dealership doesn't care if you have a problem with vehicle. Even if it's under warranty and been bought within a day or a week. More
The team was helpful in finding exactly what I was looking for and needed in my next car.i purchased a 2025 Toyota Camry but it’s not listed in make/model below. looking for and needed in my next car.i purchased a 2025 Toyota Camry but it’s not listed in make/model below. More
Every employee I've ever delt with at this dealership has been polite and respectful. All my service needs have been done in a timely manner in the 3 and a half years since I purchased my vehicle. been polite and respectful. All my service needs have been done in a timely manner in the 3 and a half years since I purchased my vehicle. More
Pleasant people knew their products and were able to discuss and demonstrate their vehicles while also having adequate information about the competition. discuss and demonstrate their vehicles while also having adequate information about the competition. More
Worst experience ever. Once sale was over the dealership was not helpful. I had issues with my brand-new vehicle, and they would not return calls. The management is terribl Once sale was over the dealership was not helpful. I had issues with my brand-new vehicle, and they would not return calls. The management is terrible. They are very unprofessional and lack customer service skills. More
James Bryant worked with me as I am difficult and took his time to get me where I needed to be on price. Would highly recommend the dealership to friends and family his time to get me where I needed to be on price. Would highly recommend the dealership to friends and family More