Pettus Ford De Soto

Knowledge about vehicle and friendly staff, timely service, free popcorn and water while you wait service, free popcorn and water while you wait More

Another fantastic experience. Lizzie always goes above and beyond. I never go any where else! Lizzie always goes above and beyond. I never go any where else! More

Very very helpful and personable. Listened to my needs and explained the process very well. Listened to my needs and explained the process very well. More

The service on my F350 was performed in a timely manner and a reasonable price. and a reasonable price. More

Pettus Ford Service Department has always proved to be professional and thorough with all my vehicles. I always choose them for all my vehicle servicing. professional and thorough with all my vehicles. I always choose them for all my vehicle servicing. More

The problem is are vehicle has been there several times for same issues and continues to have same issues for same issues and continues to have same issues More

Everything is great there, Was surprised " No Coffee in waiting room." or water . Realize cost factor, But would be nice to have while waiting in the mornings. waiting room." or water . Realize cost factor, But would be nice to have while waiting in the mornings. More

When I was buying the car I was treated like gold. Especially when someone is spending 75000 on a truck you expect to get what ya want or need. Everything went great until it came to replace the wi Especially when someone is spending 75000 on a truck you expect to get what ya want or need. Everything went great until it came to replace the windshield on my special 75th anniversary ford raptor. The installer shows up to install windshield and let me know immediately that the windshield the dealership paid for was the cheapest you can get for a vehicle. Mine has an insert/badge that says 75th in it when I bought it and that is what I was told I would be getting replaced but tried putting in a xxx. I had to pay the difference for truck to be fixed properly the correct way and the John guy that ya deal with treats you like your slow and don’t get what he’s saying but everything he said was just complete xx to get out of paying what should have already been done right the first time. Treat others how you would want to be treated. Period. Joke but love the truck. SMH More