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Pettus Ford DeSoto - Service Center

De Soto, MO

4.3
133 Reviews

133 Reviews of Pettus Ford DeSoto - Service Center

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March 14, 2019

Oil leak Dilemma Ford explorer was leaking oil. Found hole in oil filter, changed oil and put on new filter. Cleaned underneath vehicle to get rid of oil that was th More

by sdavis16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 18, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your feedback - we are glad we could fix the situation promptly and efficiently - customer satisfaction is very important to us so we always like to hear that we were able to efficiently improve a situation for a customer. We know your time is valuable - we sure appreciate you allowing us to assist you. Thank you.

January 21, 2019

Services I scheduled an appointment to my check engine light checked on. It was off when I got to the building thou. Nick Vargo & Andrew Ray were very helpful More

by ford 2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Jan 31, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on our service department at Auto Plaza Ford! Nick & Andrew enjoyed doing business with you and we are glad we were able to get the issue figured out - we look forward to seeing you in the future!

January 17, 2019

Awesome service department Andrew and the folk at the ford service department are great , honest people! I always satisfied with the time and service! Top notch dealer ship More

by Ammfordgirl15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 15, 2019

Excellent! Andy was so helpful and knowledgeable, he made the whole process smooth and stress-free. I really appreciate his honest approach and how he didn’t pre More

by realestatepsycho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 15, 2019

Exceptional Service My family and I really enjoy bringing our cars to this dealership for service on a regular basis. Andrew Ray is such a nice and knowledgeable employee More

by hspiezio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 15, 2019

Andrew Ray is amazing I absolutely love this place! Andrew Ray’s videos are great tools to share incredible knowledge of safety and best practices. He gives great advice, h More

by Batmans Wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 14, 2019

Service Treated with respect. Always fix the issue.Courteous employees. Works on time. Prompt. Service department has always treated us with great respect. More

by Bobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 14, 2019 -

Pettus Ford De Soto responded

Thank you so much for your five star feedback! We are thrilled your experience was a great one and appreciate your business!

January 14, 2019

New tires Everyone was polite and professional. Work was completed on time. Staff at the service we’re well versed on options and willing to help and answer a More

by Jmarnatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 11, 2019

Great service I have delt with Nick in the past dealing with my audi at the volkswagen dealership. He has always been courteous and professional. Will recommend aut More

by Blanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 11, 2019

Nick Vargo is a Magican! If anyone needs top notch service consulting for their vehicles and or general information needed for future repairs and or services please see my goo More

by ArmanD16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Jan 11, 2019 -

Pettus Ford De Soto responded

‘Thanks for your five star feedback! We appreciate your business. Customer satisfaction comes first at Auto Plaza so thank you for taking the time to share your experience with us!