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Pettus Ford DeSoto - Service Center
De Soto, MO
133 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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133 Reviews of Pettus Ford DeSoto - Service Center
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May 22, 2019
Great Service At Quick Lane the employees are always friendly and ready to find the best way to service my automobile. They don't try to sell me anything I don't ne At Quick Lane the employees are always friendly and ready to find the best way to service my automobile. They don't try to sell me anything I don't need. More
by Tarrole
Verified CustomerEmployees Worked With
Woody
May 22, 2019
Service work done on my company van and 2 of my personal veh I'm very pleased with how work was handled in the last month on 3 of my vehicles. Everything was taken care of to the nth degree. From setting up the I'm very pleased with how work was handled in the last month on 3 of my vehicles. Everything was taken care of to the nth degree. From setting up the appointments to answering all the questions I had then accomplishing evey detail quickly so I could get to all the things I needed to get to. More
by bbrakefield
Employees Worked With
Andrew Ray
May 21, 2019
Poor customer service Well was told many things about repairing my 2018 Jeep Wrangler! Many lies from its cold out I can’t help you, to I’m waiting on Jeep, to it’s going t Well was told many things about repairing my 2018 Jeep Wrangler! Many lies from its cold out I can’t help you, to I’m waiting on Jeep, to it’s going to take just a day or 2 to fix! I had rust all over front bumper, back bumper was peeling off, discolored roof! Was told all of this was getting replaced!!! Well another lie picked up my Jeep someone drove 40 miles with my roof off because the screws were sitting in the cup holder! No invoice so can u say fraud! So tired of the bad customer service! Don’t buy from this place it’s one lie after another!!!! More
by Poor service department
Employees Worked With
Pam Petsch, Paul Levin
May 16, 2019
Great Dealership! friendly, knowledgeable staff in all departments, work was explained and completed in a timely manner. . . all public areas of the dealership are exce friendly, knowledgeable staff in all departments, work was explained and completed in a timely manner. . . all public areas of the dealership are exceptionally clean and comfortable More
by mel_kehr
Employees Worked With
Nick Vargo, Andrew Ray
May 16, 2019
Everyone is great and very helpful Great place and great people good customers Service and reasonable pricing. One of the best car buying experiences that I have had. I would recommend Great place and great people good customers Service and reasonable pricing. One of the best car buying experiences that I have had. I would recommend auto plaza to anyone More
by noahjpontious
Employees Worked With
Bradley Coleman, Nick Vargo, Paul Levin
May 13, 2019
Oil change Great dealership. Will buy all my cars here. Every time I have asked for a specific car they have been able to get it for me. Great dealership. Will buy all my cars here. Every time I have asked for a specific car they have been able to get it for me. More
by RACHELC13
Employees Worked With
Jason Schear
May 13, 2019
Friendly and excellent service The service tech seem to kn9ow what he was talking about, but also pointed out if I had any more problems with it to be sure and call them. The service tech seem to kn9ow what he was talking about, but also pointed out if I had any more problems with it to be sure and call them. More
by MOOREBONNIE75
Employees Worked With
Sorry, didn't know names
May 09, 2019
Good experience Great service and good price on tires. Special ordered tires and were there when they said they would be at the price that was quoted Great service and good price on tires. Special ordered tires and were there when they said they would be at the price that was quoted More
by djobin0
Employees Worked With
Woody
May 07, 2019
Sterring service Andrew Ray was very helpful in contacting extended service company for overages and and service to power steering rack, and having vehicle ready at pr Andrew Ray was very helpful in contacting extended service company for overages and and service to power steering rack, and having vehicle ready at projected time. More
by jwac6701
Employees Worked With
Nick Vargo, Andrew Ray
May 06, 2019
Service repair Thank you for excellent service and thorough check. I brought the car to service with a roaring noise and rattle in the front. Diagnosed with a right Thank you for excellent service and thorough check. I brought the car to service with a roaring noise and rattle in the front. Diagnosed with a right wheel bearing out and timing plate repair. Was able to get a rental car and the car was fixed with in 24 hours. More
by Rufkahr,c123
Employees Worked With
Andrew Ray
