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Phil Wright Autoplex - Service Center

Russellville, AR

4.4
817 Reviews

817 Reviews of Phil Wright Autoplex - Service Center

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August 01, 2025

I’ve not had great service. Personnel are courteous and polite, but inattentive and slow. Service time is ridiculous., 2 1/2 - 3 hours for an oil change! Second time my vehicle More

by john.warne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Very helpful and kept me updated throughout the whole process of our 2020 Buick Encore thanks to everyone More

by LONUS.MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

didn’t advise me that we should wait to see if we had warranty and did the work without pre Auth costing us $7k More

by LAMBMARK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
July 24, 2025

Quick, easy and courteous staff. Only took 30 min for oil change and tire rotation. The price is cheaper than regular oil change chain stores. More

by jmanning30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 28, 2025

Very friendly and took care of my needs with professional attitudes and was very helpful. More

by ANDI51987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 23, 2025

Fast, courteous, and affordable. The “wait” was reasonable and comfortable. Everyone involved performed their duties and left this customer happy! Thank you, Phil Wright! More

by gdroyiv1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
kenect team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Phil Wright Autoplex responded

Thank you for the kind words. We're glad to hear everything met your expectations at Phil Wright Autoplex.

June 21, 2025

Moisés and the whole team were friendly, courteous, and professional. The oil change and tire rotation was completed in no time at all. Overall, I had an excellent experience! More

by Elizabeth L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises
June 16, 2025

A few minor repairs have not been taken care of and the car has been back to you 3 times More

by darbud44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric was the sales person and management in parts department
June 07, 2025

Your Service guys are the best. They are accommodating, very professional in their recommendations (new tires and belts), and follow up immediately if they see an issue that might b More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the Service Department
June 05, 2025

The service is great. The people is great working with you rotate and very friendly More

by dealwilliam462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
kenect team
5.0
This rating includes all reviews, with more weight given to recent reviews.
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