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Phillips Auto Group of Bradley, Inc.
Bourbonnais, IL
2,612 Reviews
Phillips Chevrolet Hyundai RV in Bourbonnais, also serving Bradley and Kankakee is proud to be an automotive leader in our area. Since opening our doors, Phillips Auto Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed - 7:00 PM
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,612 reviews
May 08, 2016
no hassle special thanks to Larry and Jason for making an auto purchase so hassle free and quick. These guys are good !!! entire process was under an hour ! special thanks to Larry and Jason for making an auto purchase so hassle free and quick. These guys are good !!! entire process was under an hour !!!! More
by joelbud14
Employees Worked With
Jason, Larry Chouinard
Helpful May 05, 2016
Bradley Bourbonnais Hyundai GREAT STORE! GREAT PEOPLE! GREAT BUY! I am extremely satisfied with my vehicle!!! They helped me all the way through the buying process and gave me GREAT STORE! GREAT PEOPLE! GREAT BUY! I am extremely satisfied with my vehicle!!! They helped me all the way through the buying process and gave me the information I needed! Will be coming back here for my next purchase!! More
by jslatham89
Verified CustomerEmployees Worked With
Mike Latham
April 29, 2016
Very satisfied Customer From the moment I was greeted in the showroom by Denise I knew she was someone I could work with. Denise was very Honest,very knowledgeable and most p From the moment I was greeted in the showroom by Denise I knew she was someone I could work with. Denise was very Honest,very knowledgeable and most pleasant to work with. Because of Denise I was able to buy my Vehicle at Bradley Bourbonnais Hyundai. And Denise is why I will return to this dealership in the future and give it a recommendation whenever possible. Also the finance rep. was very nice and straightforward. On my future purchases I hope he will be there also .One last thing in 35 years of buying new cars this was my most pleasant experience ever. Thank You Denise Aprile More
by bogold
Employees Worked With
Denise Aprile
April 24, 2016
Dealership highly recommended My family has purchased 5 vehicles from this dealership during the past eight years. The sales staff has always been great to work with and we have a My family has purchased 5 vehicles from this dealership during the past eight years. The sales staff has always been great to work with and we have always been pleased with the service department. I would highly recommend salesmen Joe Maguire and Larry Chouinard. They are both very knowledgeable, fair, and no-pressure. More
by pg5346
Employees Worked With
Joe Maguire, Larry Chouinard
April 14, 2016
Hometown Feel All representatives were courteous and knowledgeable. My car came out looking better then it did while I was test driving it! The negotiation portion All representatives were courteous and knowledgeable. My car came out looking better then it did while I was test driving it! The negotiation portion was smooth and I never felt pressured. More
by ericwilborn
Employees Worked With
Denise Aprile, Denise Aprile
April 12, 2016
Pay Attention to all documents, possible shady practices "We were sold an extended warranty because we were under the impression the car had no warranty and must be purchased, I asked the financing manager i "We were sold an extended warranty because we were under the impression the car had no warranty and must be purchased, I asked the financing manager if there was a factory warranty and he said it would cost more, vague but probably referring to the lifetime cost or something. I also specifically asked if there was an out of pocket expense (co-pay) when getting work done through this ""extended warranty"" he said ""No"". Upon reviewing the documents there was $100 copay. We called to cancel which we were given the runaround saying he could not stop the contract, even though I called the bank prior and they had not received our documents that he would be the only one able to stop the contract (via a call). I had to bring up state law which states we could cancel if were were mislead or uninformed in any way (Service Contract Industry Council's Model Act). We then had to drive back, over an hour, to resign documents, which was fine assuming there was no other way I could sign these document (electronically) . In Nicks (financing manager) defense he did apologize and say co pay is standard and ""he does so many contracts that it must have slipped his mind"". We signed the documents then left. Whether or not it was intentional we were not informed of our interest rate being increased since we canceled the ""extended warranty"" We found this out at home after I specifically asked if our contract would be the same just without the extended warranty and Nick said ""yes"". If buying a car from here be sure to check these things before leaving, they will not disclose what they do not have to. I will not buy from here again. Furthermore our salesperson Ernie was awesome, Casey (internet personnel) was great, it was the financing aspect of it that seemed ""shady""." More
by mjsantiago123
Employees Worked With
Ernie Nick Casey, Larry Chouinard
April 08, 2016
A Positive Experience I also worked with Jon Matyus but it wouldn't allow me any more space below. This is the sixth Hyundai I bought from this dealership and most likely n I also worked with Jon Matyus but it wouldn't allow me any more space below. This is the sixth Hyundai I bought from this dealership and most likely not be my last. More
by richpam82
Employees Worked With
Larry Chouinard, Denise Aprile, Denise Aprile
April 07, 2016
Nice place Very courteous staff friendly and clean place. Would highly recommend it to anyone. This is our second Hyundai and we like it very much will be back Very courteous staff friendly and clean place. Would highly recommend it to anyone. This is our second Hyundai and we like it very much will be back More
by chakar91
Employees Worked With
Ross was very good, Ross Fleckenstein
April 07, 2016
Zach is amazing! Seriously this man was really informative and was really great to work with. He didn't push me into a sale I didn't want and the best salesman I've ev Seriously this man was really informative and was really great to work with. He didn't push me into a sale I didn't want and the best salesman I've ever had the pleasure of dealing with! I will recommend him to friends and family as well! Thank you Zach for the awesome car! More
by darkalliance21
Employees Worked With
Zach Warren, Zach Warren
March 31, 2016
Beyond My Expectations Mike and Joe were truly professionals that made the buying experience a pleasant one. Mike did not play games and got straight to the point of what th Mike and Joe were truly professionals that made the buying experience a pleasant one. Mike did not play games and got straight to the point of what the dealership could offer in terms of bottom line. Joe delivered the car and answered all of my questions. Overall, was a pleasant experience and would highly recommend to people who dread the car shopping experience. More
by k.wolcott
Employees Worked With
Mike Latham, Joe Maguire
