Phillips Buick GMC

The sales were not pushy and the service was great. Chris showed us several vehicles with no pressure. We finally choose one and he made the payment what we wanted to pay. Brandon did the financing an Chris showed us several vehicles with no pressure. We finally choose one and he made the payment what we wanted to pay. Brandon did the financing and we were in and out. I highly recommend them. Good sales and service and great warranties! Thanks More

This dealership needs to review it customer service policy. I was initially contacted after about one hour with a question regarding my vehicle issue. After that I waited nearly three hours without any policy. I was initially contacted after about one hour with a question regarding my vehicle issue. After that I waited nearly three hours without any contact by service. I finally went to service desk to ask about my vehicle status. Service manager said he had to check his notes as well as tech notes. Within five minutes the service desk came in with the suggested repair. I engaged conversation with a woman who was also at the dealership who indicated she hadn’t had any contact with the service desk and was there at the dealership the same amount of time I was. I would suggest some type of customer interaction periodically to keep them aware of possible timeframe for diagnosis and repair. Having a customer sit and wait in a lounge for 2-3 hours is extremely rude and disrespectful. More

Went to pick my car up after a week in the shop and was told I now needed to spend an additional $550.00 for a new valve cover. Now my car is leaking oil onto a hot manifold which it was not doing prior to told I now needed to spend an additional $550.00 for a new valve cover. Now my car is leaking oil onto a hot manifold which it was not doing prior to the replacement turbo and valve cover. Not thrilled thus far. More

We had a wonderful experience with Fred purchasing our vehicle, everyone was very helpful and professional, could not ask for a better experience, would definitely use this dealership again vehicle, everyone was very helpful and professional, could not ask for a better experience, would definitely use this dealership again More

I received great service for a fair price. The weight was a little long, but the parts were coming from the northeast, which was in the middle of a snowstorm, so that was understandable The weight was a little long, but the parts were coming from the northeast, which was in the middle of a snowstorm, so that was understandable More

We went to get tonneau cover put on and was told it wouldn't take long. After 45 mins I went to find out when it would be finished. I was told he would 'be right back'. 45 mins later still no word. Whe wouldn't take long. After 45 mins I went to find out when it would be finished. I was told he would 'be right back'. 45 mins later still no word. When it was finally finished I pointed out he didn't come right back and got attitude from him. No apology just attitude. Got home and husband had to fix tonneau cover because it was crooked! More

Jason was a great salesman to work with, very attentive and worked with me to get a deal done with the vehicle I want. Jason showed upmost professionalism and even assisted me on his day off. I would defin and worked with me to get a deal done with the vehicle I want. Jason showed upmost professionalism and even assisted me on his day off. I would definitely recommend Jason to others for a great sales experience. More

Did everything they said they would do! Even traveling the distance, I would still recommend Phillips! Even traveling the distance, I would still recommend Phillips! More