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Zack Beserock
Refer Me
12 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
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12 Reviews
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12 Reviews of Zack Beserock
April 25, 2024
Dealership was east to do business with. Fred Allen was terrific. Matt was also helpful. Closing was fast and painless. Overall an exceptionally positive experience. We will be back. Fred Allen was terrific. Matt was also helpful. Closing was fast and painless. Overall an exceptionally positive experience. We will be back. More
by dmolson12
Verified CustomerOther Employees Tagged: Fred "Coach" Allen
Helpful 
April 18, 2024
Zack was great but GMC can't supply an engine for my truck, and knowing they have a problem with 7 cam lobe, GM C knowing they have a problem should pickup some of the cost of the engine replacement. L truck, and knowing they have a problem with 7 cam lobe, GM C knowing they have a problem should pickup some of the cost of the engine replacement. Like covering the cost of labor. I've have had Cadillac and had all kind of engine problems. Sorry to say I will never purchase another chevy gmc or cadillac's ever again. More
by Bob
Other Employees Tagged: Zack
April 17, 2024
Second time we broke down in less than a year both times we were taken care of very quickly. Fast friendly service. we were taken care of very quickly. Fast friendly service. More
by ataboydave
Other Employees Tagged: Jim Berlin, Kiley Anderson
April 14, 2024
Overall a pleasant experience. All the staff in the maintenance area were cordial, knowledgeable and accommodating. First time I used the dealership since I bought my 2016 Ter All the staff in the maintenance area were cordial, knowledgeable and accommodating. First time I used the dealership since I bought my 2016 Terrain, other than using your Lighting Lube on a regular basis over the last five+ years. I"ll be back as the need arises. More
by FULLBIRDCO
Other Employees Tagged: Jim Berlin
April 03, 2024
Great Service From Everyone Kiley Communicated Great On All The Details including The Inspection Of The SUV All The Details including The Inspection Of The SUV More
by JADIMAGGIO53
Other Employees Tagged: Jim Berlin, Kiley Anderson
March 30, 2024
Your service writers need to be brought into the 21st-century the way you write estimates is old-school. Should all be sent through a text or email directly to the customer from the service writer 21st-century the way you write estimates is old-school. Should all be sent through a text or email directly to the customer from the service writer More
by david
Other Employees Tagged: Daniel Wertz
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