Phillips Chrysler Jeep Dodge Ram

I purchased my car in Jacksonville but recently moved to Ocala....I have a maintenance package with the purchase of my car which cover my routine maintenance charges....the guy who helped me told me my pack Ocala....I have a maintenance package with the purchase of my car which cover my routine maintenance charges....the guy who helped me told me my package was only valid where I purchased the car from....how????? But once I called the Jacksonville dealership and asked about the package while on speaker I was told my package was VALID and all the service guy had to do was call a number which he gave me on speaker phone. All I got 5/16/25 was an oil change and no tire rotation. Even after verifying I had a valid MAINTENANCE PACKAGE I felt very uncomfortable after the whole ordeal so much that after my car was ready after 15-20 minutes the guy said “your car is ready and I guess we’ll try and render a payment Monday life I was trying to get over on him. I’ve been trying to get in contact with a SERVICE MANAGER but all is happening is my calls are being transferred back and forth to different people….so in order to keep the peace I will NEVER return I would rather take the 2 hour drive to Jacksonville,FL to have my car serviced properly and professionally More

Service advisor Jose Betancourt checked me in quickly fully explaining the work to be done the cost and the expected process and timing. The entire 10,000 mile service was done expertly by Paul Countryma fully explaining the work to be done the cost and the expected process and timing. The entire 10,000 mile service was done expertly by Paul Countryman in about 45 minutes. This is the kind of service that will keep me coming back. Thank you! More

Cost me $2000 dollars and didn’t fix the problem! They misdiagnosed what was wrong. Gave me another estimate for over $4,600. Service manager really didn’t care. Just told me to make another appoint They misdiagnosed what was wrong. Gave me another estimate for over $4,600. Service manager really didn’t care. Just told me to make another appointment. More

Didn't care for the dismissive woman that took in our truck but the service and the speed of that service was fantastic truck but the service and the speed of that service was fantastic More

In my option , The more effort on making a sale than there was satisfying the customer ! This is just how I feel ! there was satisfying the customer ! This is just how I feel ! More

Good guys, took care of my purchase in a professional way! Will buy from again. way! Will buy from again. More

Great service department and very knowledgeable people who seem to really care. Thankful and grateful. who seem to really care. Thankful and grateful. More

A wonderful experience from start to finish, Mr. Perez was prepared and very efficient. I spent two hours total in the dealership and drove off with my new RAM. I can’t say enough good things about Perez was prepared and very efficient. I spent two hours total in the dealership and drove off with my new RAM. I can’t say enough good things about him and the entire Phillips team I interacted with. More

I am a Phillips Chrysler customer and when i Worked with Jose at service department SA showed me he is very responsive and responsible kept me updated all the time and i have work with others advisor when J Jose at service department SA showed me he is very responsive and responsible kept me updated all the time and i have work with others advisor when Jose is busy but not the same I prefer waiting on Jose. As a Phillips Chrysler customer and as a Service Manager Jose is a gem and I know one when I see one. He have a future there. More

I found this dealer to be one who I can count on to have trucks in the size and style I prefer. trucks in the size and style I prefer. More