Piazza Honda of Reading

I always get the best sales & service everytime I visit Piazza. I have bought 4 cars from Mark Steltz and I will continue too. He will treat you right! All my service has been done by Steve Hatt ( visit Piazza. I have bought 4 cars from Mark Steltz and I will continue too. He will treat you right! All my service has been done by Steve Hatt (If he'savailable) Very Pleased with the work he does! Excellent Experience from all that work there! Happy Customer-Rich Miller More

Mark Kosak was the salesperson we bought our first Acura from in about 2000. He has guided us through each of the four purchases with great skill. He knows the car he sells. But beyond that he takes care from in about 2000. He has guided us through each of the four purchases with great skill. He knows the car he sells. But beyond that he takes care of his customers. He takes our car to be serviced. Mark goes to the service department with me when I return his car to pickup mine. I am in and out of that area in 5 minutes. I realize the cost is a a bit more than if I would go to a local service station, but we know that people who know the Acura are working on our car. We will continue to be Piazza customers. More

We returned to Piazza to purchase a new MDX because the service we had received on our old MDX (with 153,000 miles) was excellent. Jake (our service rep) was kind enough to refer us to Jessica, the most c service we had received on our old MDX (with 153,000 miles) was excellent. Jake (our service rep) was kind enough to refer us to Jessica, the most competent and likeable sales person we have ever had the pleasure of dealing with. One of the activities I hate most is buying a new car, but Jessica made this not only painless, but actually pleasurable. I had been looking at an RDX, but Jessica suggested I drive an MDX, too. I was glad she suggested the MDX, because I liked it so much better! I would not hesitte to recommend Jessica, Jake, and Piazza Acura to anyone searching for a car. More

Piazza Acura of Reading is a pretty small dealership in the township of Reading, PA. They share a lot with Piazza Honda of Reading and seem to be carrying a large variety in their inventory. The lot, along the township of Reading, PA. They share a lot with Piazza Honda of Reading and seem to be carrying a large variety in their inventory. The lot, along with their satellite locations, carries almost every model and trim available from the manufacturers. For the enthusiasts, they even had three 9th gen Civic Si’s there when I visited. As a side note, all the cars on the lot seem relatively clean both inside/outside and were well maintained to look their best and shine at any given moment. For my first visit, I had not previously contacted the dealership nor did I make an appointment. I simply walked in with an interest to check out a pre-owned 2008 Civic Si I had seen on AutoTrader. From the moment I walked through the door, I was welcomed and greeted by a sales representative (Jessica Knier (Diefenderfer)). I inquired about the 08 Si and I was quickly led out into the lot where the car was. The key to the car was handed to me so I can inspect the interior with greater detail. Without any doubt or hesitation, the saleslady kindly asked if I would like to test drive the car. All throughout the 15 minute test drive, Jessica was very informative about the car and the town of Reading. (Felt like a tour guide). She provided me and my family with information about the vehicle as well as the previous owner. This was a very nice touch because as I’m sure we know, a used car’s owner history is one of the most important factor in determining a car’s mechanical condition and maintenance record. Also, she allowed me to test out the clutch for slippage as well as the VTEC switchover on the Si. As I requested, I was allowed to take the vehicle on a mix of highway, city, and bumpy suburban PA roads. Going to Piazza Acura of Reading on subsequent visits and communicating with saleslady Jessica was comfortable and informative as expected. Jessica, along with the rest of the staffs, were all very friendly and accommodating. They will work around their schedules and go out of their way to serve their customers. Whatever it is that the customer requests, the staff will do all they can to make it happen. On my second visit, I had inquiries regarding the new ILX as well as the 2013 Accord. Jessica was very kind and had set up an appointment that worked out for both parties. Upon arriving, I was given the keys and allowed to inspect the cars in full detail. Understandably, the sales teams are often quite busy. However at Piazza Acura, I was able to spend up to an hour on each car to learn all the features and feel “at home” with them. As consumers, I’m sure many of us would like to take as much time as possible to examine and get comfortable with the car. Needless to say, I was very pleased with both test drive experiences. Overall, Piazza Acura of Reading is honestly one of the best dealerships I have ever visited. At no point did I feel “pushed” or “rushed” to make any type of decision I was not prepared to. They simply did their job and showcased the vehicle in a very comfortable and informative manner. All my requests were satisfied and my concerns for each vehicle were kindly addressed. I highly encourage anyone looking for an Acura/Honda to visit Piazza Acura of Reading and be sure to ask for Jessica Knier (Diefenderfer), the awesome saleslady! More

My husband and I purchased a 2013 Honda Accord from Piazza Honda/Acura of Reading after looking at several other dealerships. Our salesman, Michael Cambardella gave the best test drive in the business Piazza Honda/Acura of Reading after looking at several other dealerships. Our salesman, Michael Cambardella gave the best test drive in the business, was very customer friendly, knowledgeable, and made sure we were happy with our purchase. He pointed out the features and overall quality of the vehicle. Kevin Bridgman and Gary MacCloskey worked with us on the financial end. Both were friendly and efficient in their jobs. I would recommend this dealership and will refer family and friends. More

Jessica was so knowledgeable about the Acuras I was looking at. I was originally looking at a MDX but I went on the website and saw the RDX which is more the size I need. She had me drive both and ex looking at. I was originally looking at a MDX but I went on the website and saw the RDX which is more the size I need. She had me drive both and explained the differences between each of them, the financing that was offered for both, the incentives on each of them. She showed me the different features between the two. Even though I picked the lesser priced RDX, she knew that I would not have been as happy with the MDX. They did not have the color car I wanted in stock with the interior I wanted so they said it would be 2 weeks, it ended up being only 5 days. Jessica came in on Friday night, even though it was her day off, I did not feel rushed - she would have answered any question I had. She explained all of the features again how to set up my phone, which we did right then. She said call her anytime with questions. I received a phone call on Monday asking if I needed additional help with any of the features or if I had any questions about the vehicle at all. What a wonderful experience. More

Just wanted to follow up with you and send a note of Just wanted to follow up with you and send a note of "Thanks!" The Team at Piazza Honda in Reading really took excellent care of me! They were ve Just wanted to follow up with you and send a note of "Thanks!" The Team at Piazza Honda in Reading really took excellent care of me! They were very knowledgeable, responsive to my needs and attentive to my financial situation. Abou Cassell is a true professional. He comes across as very sincere and understanding. Bob LeClair is an excellent Business Manager. He definitely went the extra mile!! Even if my deal had not worked out, I'd still feel as if the Piazza Honda Reading Team did all they could have possibly done to get me to the finish line!! Very Happy and Pleased Customer, Gregory S. Woodson More

1) Credit application process was a snap with the new online tool. Had myself already pre-approved by the time I got to the dealership to finalize the deal. Was in and out in record time with a new car online tool. Had myself already pre-approved by the time I got to the dealership to finalize the deal. Was in and out in record time with a new car. 2) Salesman, Josh Westendorp, met every competitive offer on every facet of our deal. He was a real pleasure to work worth. 3) Parts person was also very pleasent. More