Pinehurst Kia

I recently bought a car here, because they had the one I wanted. I did drive up to Greensboro Battleground Kia, and the service is 100 times better I will have to admit. After I bought the car it was like t wanted. I did drive up to Greensboro Battleground Kia, and the service is 100 times better I will have to admit. After I bought the car it was like they fell off the face of the earth. They send me hundreds of emails, but never respond to mine. They are so concerned about not having written "evidence" as to agreed prices, services, etc. I was told that my car came with certain features, after I left, it took them forever to respond to my concerns. I didn't ask them for anything for free, but as to how I could obtain them. Also for my oil change, the sales person told me to come in at 1000 miles, but 3 other dealerships told me 3000. I couldn't even get in contact with the guy that sold me the car or the managers. They treat you like a check book and once you leave the tell you to give them all 10s on the KIA survey. I take my car to Leith Automotive in Fayetteville to get it serviced now. All I asked for was a simple reply to an email. I already gave you 22000 of my hard earned money, and you can't call me back, or answer a simple email when they are the ones who email me 101132412 times in the first place. It was only a question about an oil change, but this showed me that they really just don't care once they take your money. I really like the car, but hate the service. The guy who sold the car to me was so nonchalant you would have thought he wanted to get fired. I wouldn't recommend anyone buying a car here. They rush you through your paperwork, then rush you out the door. They also stiffed me a warranty for my "clear coat" that was included in my cost. I agree with the post below me, save your time and go elsewhere. Plus they only have like 11 cars on the lot! Go to Battleground, it is worth the drive. The only thing they had to do to appease me was answer my email about when to bring my car in for its first maintenance check, that's it. How hard was that, after taking 22000? Having 5 people email me about thanks for buying the car, yadda yadda, not even one, including the sales associate I dealt with could answer my simple question. It took me 2 weeks and tons of calls/emails to get through to a lady named Kari, who left a voicemail so quiet I couldn't make out one word. If they can't offer something so simple as a reply to an email on a car that I already purchased, what kind of service is one to expect while taking a car in for maintenance? Would NOT recommend this dealer, and I regret buying my car from them because now I have to go elsewhere to service my car. I am really upset, I already purchased the car, it was such a small thing to email me back to simply tell me when to bring my car in for the first maintenance check. I really didn't want to write a bad review, but I really am upset with their service. They had NUMEROUS chances to make it right, but didn't. More