Pinnacle Nissan

My service man Isaac Romos was great! He explained everything very well! He answered all my questions and was very helpful!! He explained everything very well! He answered all my questions and was very helpful!! More

Billy and the rest of the service crew from Nissan were great in their customer service and the way they took care of us with our vehicle on time was just phenomenal. Great thank you so much. great in their customer service and the way they took care of us with our vehicle on time was just phenomenal. Great thank you so much. More

The salesmen Sam and Jonathan were wonderful and had your finance person Carson been honest, my experience would have been great. However he was deceitful and tried to cheat me Also I was owed a check for finance person Carson been honest, my experience would have been great. However he was deceitful and tried to cheat me Also I was owed a check for my trade that took an act of Congress to receive. I was told 3 different stories on three different days. They simply did not want to issue the check although they had possession of my trade and clear title. The general manager Nathan Swann was also not helpful. When I finally received the check he handed it to someone else in front of me without acknowledging me at first. Then he made excuses. Promised to call me later that day after speaking to Carson to hear “his side of the story” basically calling me a liar. What happened to “the customer’s always right”? It’s a shame it turned into such a negative experience because Carson the finance person tried to swindle me out of $2070. Have I not been astute he would have gotten away with it. Wonder how many other people he has cheated. Oh, I would be remiss not to mention that he also tried to charge me $720 for interior Zek Tek that was never applied to the car. Is this the image you really want to project? I will never do business with that dealership again. People like Carson and Nathan give the car business a bad name. More

I’m incredibly disappointed with the service management. He still hasn’t gotten back to me regarding a charge to my account. He still hasn’t gotten back to me regarding a charge to my account. More

Great customer service my car was fixed in a timely manner. My car was done in the time promised. manner. My car was done in the time promised. More

As always, I received nothing but GREAT customer service from Jordan Von Hatten. He explained everything very clearly and answered all my questions. He is a true professional. from Jordan Von Hatten. He explained everything very clearly and answered all my questions. He is a true professional. More

Jordan did a great job going over details He did a very professional job and follow up professional job and follow up More

This is a a great dealership with wonderful employees, attention to detail, and a positive environment. attention to detail, and a positive environment. More

Service was right on time and I didn’t stand around. Employees were polite and gave me a lot of information to think about. Employees were polite and gave me a lot of information to think about. More

Jordan got me in had serpentine Belt Replaced Power steering fluid Replaced new Job completed in under two hours Yeah thanks steering fluid Replaced new Job completed in under two hours Yeah thanks More