Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,618 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,618 reviews

October 21, 2024

The service representative was honest, professional and thorough in interactions with me. The service also was fast and appropriate. More

by Pittypat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferreri
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that our service representative made such a positive impression. Your satisfaction is our priority, and we’re glad you experienced our commitment to honesty and professionalism. We look forward to serving you again!

October 21, 2024

Adviser I used left I don’t trust or believe advise given by new ones. I had been with P for many years. More

by DOCHIAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Estrada
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thank you for your feedback! We understand how important trust is in these relationships. We’re committed to providing reliable advice and support. If you ever decide to give us another chance, we’ll be here to help. Your loyalty to P is appreciated!

October 21, 2024

Thank you to all that worked with me this past weekend! Excellent Service! So happy in my new car! More

by dheather305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Golden
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had an excellent experience with us! Congratulations on your new car! Your kind words motivate our team to keep delivering top-notch service. Enjoy your ride!

October 20, 2024

Did not take to long to get the Zantek on the car. I did not have to wait longer than an hour which is good More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Nick! We’re glad to hear that the installation of the Zantek went smoothly and efficiently. Your time is valuable, and we aim to make the process as quick as possible. Looking forward to serving you again!

October 20, 2024

The service was excellent and fast. Friendly. The waiting area is nice and clean. Love the snacks too. More

by jackie7299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Jackie! We're thrilled to hear you enjoyed the service and our cozy waiting area. Our team works hard to make your experience great, and it’s wonderful to know you loved the snacks too! We look forward to seeing you again soon!

October 20, 2024

Big shout to John Destefano for providing an excellent service. Friendly and respectful and helpful to customer’s needs. More

by gab2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with John. Our team is dedicated to providing top-notch service, and it’s great to know that it made an impact. We appreciate your support and look forward to serving you again!

October 20, 2024

Great, fast, service . Our service advisor was very knowledgeable and helpful and kept us informed about the progress of our service. More

by JOSEPH.PROSSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Joseph, thank you for your fantastic review! We're thrilled to hear you had a great experience with our service advisor. Keeping you informed is our priority, and we appreciate your recognition of our team's efforts. Looking forward to serving you again!

October 20, 2024

Services booked were completed very quickly and the car looked great after its ZakTec update. Staff were friendly and efficient. More

by MTOMNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you enjoyed our quick service and that your car looks great after the ZakTec update. Our team works hard to provide a friendly and efficient experience, and your feedback means a lot to us!

October 20, 2024

poor customer servuce - missed dates - cost higher then quoted - naggged about buying a new vehicle contsantly. Off color comments aqbout politics More

by BHT3ENTERPRISES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

We sincerely regret that your experience did not meet your expectations, especially regarding the missed dates and unexpected costs. It's important to us that our customers feel respected and valued, and we apologize if you felt otherwise, particularly with the comments you mentioned. Please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

October 20, 2024

I was very disappointed at the outcome. Having to replace a leaking fuel tank that was missed the first time. I think Nissan should step to the plate and replace. More

by REBOWMAN1950
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

We understand how frustrating it can be to deal with unexpected issues like a leaking fuel tank, especially after an initial inspection. Your feedback is valuable, and we take your concerns seriously. Please reach out to Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

1
...
83
84
85
...
162