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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
639 Reviews

639 Reviews of Pinnacle Nissan - Service Center

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June 16, 2025

Dan took care of everything for us. Theresa car is running like normal again Easy to do business with More

by brendan.duggan
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 18, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback, Brendan! We're thrilled to hear that Dan provided excellent service and that Theresa's car is back to running smoothly. We appreciate your support and look forward to serving you again!

June 13, 2025

Pinnacle Nissan is the best dealership. Exceptional service. The staff are very professional and attentive More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Jun 16, 2025 -

Pinnacle Nissan responded

Thank you, Claudia! We're thrilled to hear you had such a positive experience with our team. Providing exceptional service is our top priority, and your feedback means a lot to us. We look forward to serving you again!

June 13, 2025

They are willing to stand behind their work and assure that it gets done right. More

by Blake G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Jun 16, 2025 -

Pinnacle Nissan responded

Thank you for your kind words, Blake! We take pride in our commitment to quality and customer satisfaction. It's great to hear that our dedication to getting things done right made a positive impression. We appreciate your support!

June 12, 2025

We live in north central AZ. Had an issue with our AC. The dealership investigated the potential issue thoroughly and sai all looked good. There was no charge ehich we were SO gr More

by JOESDOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service dept
Jun 16, 2025 -

Pinnacle Nissan responded

Thank you for the wonderful review! We’re thrilled to hear about your positive experience and that our team provided thorough and professional service. We look forward to helping you again when you're ready for your next vehicle. Safe travels until then!

June 12, 2025

Billy always does a great job. I’m always out quick and fast. Work is always done the way it’s explained on the paperwork. More

by schatt12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
Jun 16, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We’re thrilled to hear that Billy consistently delivers great service and keeps things running smoothly. Your satisfaction is our priority, and we look forward to seeing you again soon!

June 11, 2025

I really recommend this auto service. Eddi Fernandez was kind and attentive provided excellent customer service More

by Isabel128708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Jun 12, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Eddi. Our team strives to provide excellent service, and it's great to know we hit the mark. We appreciate your recommendation!

June 10, 2025

The Salesman Moses was friendly, professional and well informed about the vehicle I picked out. I will definitely send him some referrals. More

by Richard@titandiamond.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Monclova
Jun 12, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Richard! We're thrilled to hear that Moses provided such a great experience. Your referrals mean a lot to us, and we look forward to serving you and your friends in the future!

June 06, 2025

Billy was very professional. He treated me with care and respect. Just what you want: no nonsense. More

by teddyklaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jun 09, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Billy provided you with a professional and respectful experience. We aim to keep things straightforward for our customers. Your feedback means a lot to us!

June 05, 2025

Very good sales and service personnel it was very nice and very good and very helpful great service More

by khamourobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that our sales and service teams provided you with such a positive experience. Your satisfaction is our priority, and we appreciate your support!

June 05, 2025

Eddie at Nissan gave the best customer service I’ve ever had at a service department. He took care of my issue and helped me by providing a loaner vehicle right away and without barriers. I can’t say this h More

by HEATHERJCHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 09, 2025 -

Pinnacle Nissan responded

Thank you for sharing your positive experience, Heather! We're thrilled to hear that Eddie provided you with outstanding service and support. Our team is dedicated to making your visit as smooth as possible, and it’s great to know we hit the mark for you. We appreciate your feedback!

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