Reason for Visit: Service
I recommend this dealer: No
My Review of Planet Subaru:
I bought my car here. The experience was good, the people were very friendly and were not pushy, and the price was reasonable.
I actually really liked this dealership at first. But then I would find that it was nearly impossible to schedule service with them. They would even want you to leave it overnight for an oil change. And any small fix required the car to stay all day. It seemed as if they were just not equipped to do any kinds of repairs outside of the most basic services (and even then it was a stretch). It felt like they had one person for the whole service department or something, and that person was new, and didn't know too much about fixing cars unless he/she was looking at the book while doing it.. I don't know.. Just seems like they want to sell the cars, but are being forced into having a service department.
Even to get an oil change you were looking at setting up the apointment three weeks to a month away at the earliest.
I don't know what happened, but I started going elsewhere for service.
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