Online sales team does a good job of answering questions up front, so when you show up in person, it's a matter of finalizing some details, and then coming in to sign the papers and pick up your car.
Never once did I feel pressured, or anything. Every option was carefully laid out for me to choose and I was given privacy and time to consider before deciding.
The added bonus is that they are pet-friendly, and the first time, I was able to bring my dog - they have a number of dogs walking around the showroom, and it felt cozy!
I would highly recommend Planet for their professionalism, timely manner of doing things, and service provided. They made the car buying experience a lot less stressful than ANY other dealership I've shopped at before.