Platinum Chevrolet
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Hi David - Sorry, DealerRater won’t let me respond to your message in my original review re: corvette tires. Eric called me Wednesday morning and I texted him back a detailed account of what happened and your message in my original review re: corvette tires. Eric called me Wednesday morning and I texted him back a detailed account of what happened and never heard back. Here it is: First I was told it was $450 for both tires, installed (and I double checked), then I was told it was $800 installed for both tires, and I still moved forward to purchase: paid in advance per the dealerships request. Then I didn't hear back for weeks, then when the tires came in I made an appointment to have them put on. Came down to the dealership and was told to sign a scrap of paper confirming a $140 charge for installation, and I clarified that I had already paid in advance including installation, and was told I needed to sign the scrap of paper anyways, but that it would get sorted out. I then went back home via shuttle, and heard back 2-3 hours later telling me that the dealership can't install the tires because a piece of equipment is broken, and I said I didn't need the car back anytime soon, so they should just keep it until the equipment is fixed, then was immediately told that actually the dealership doesn't install tires on corvettes anymore anyways because they are difficult. I was told to go to cartronics and that it usually costs about $400, which I said was outrageous, and was told they could get the price down. Heard back a couple of hours later that they could give me a discount rate of $300 and that they actually managed to haggle it down to the rock bottom cost of $280. I called silveira Chevrolet in sonoma and they said they can absolutely put tires on a corvette and it's $70. So I had the dealership just drop the tires off at my house, and will finally get my tires on in Sonoma this Friday. More
Odin was attentive and kept us updated on servicing our EV. There were delays, probably due to staff shortages, but they identified the issue and provided appropriate options. Somewhat disappointed in wa EV. There were delays, probably due to staff shortages, but they identified the issue and provided appropriate options. Somewhat disappointed in warranty coverage, but that is a GM issue, not the dealership. More
Dealership recommended new front tires due to a bulge, I ordered those, then when they came in, dealership said the can't install tires on a corvette, and recommended I go to a private business (cartronics) ordered those, then when they came in, dealership said the can't install tires on a corvette, and recommended I go to a private business (cartronics) which is quite expensive More
The dealership thu Jose Delgado has been excellent, he was able to address the issues with my car, he even arranged for a courtesy car to bring me home and back, he was polite and made sure that my car wa was able to address the issues with my car, he even arranged for a courtesy car to bring me home and back, he was polite and made sure that my car was up and running after the service. Thank you. More
Jose did a wonderful job in keeping me in the loop with progress of my vehicle progress of my vehicle More
Good efficient got the job done quickly very happy with all the service Great job all the service Great job More
Joshua Moreno was very helpful, & knowledgeable on all the Chevy's I looked at, he made the process easy & fun! My only complaint was the annoying flickering lights in the showroom that made me nearly hav the Chevy's I looked at, he made the process easy & fun! My only complaint was the annoying flickering lights in the showroom that made me nearly have a seizure, but even that was handled with care by Joshua. He turned the lights off during my transaction thankfully. I love my new Chevy! More
They did the oil change in less than one hour, I didn't have to wait that long. have to wait that long. More



