My Review Of Platinum Chevrolet:
The salesperson I dealt with was very nice. Even though I am a senior woman on her own he appeared pleasant enough. However, not seeing what I was looking for, ie: they didn't have it in stock, I was told they could do a dealer trade. I then left asking them to locate a vehicle and call me. After a week went by I called in and was handed off to someone else on the phone. There however was a problem before then. A friend of mine had purchased a new vehicle from them and was instructed by the sales person how to fill out the Customer Service Inquiry Card. While she had been happy with the sales person and the pricing, she was not happy at all when the add on's she had paid for were not completed when she went to pick it up. She explained this to the salesperson and was told by him that if she did not give the dealership a glowing recommendation or a perfect 5 out of 5 score he could be fired. What in the world is wrong with Chevrolet? I don't understand how you can threaten to fire someone over something that is not their fault. Nor should you influence the consumer to be complicit in lying over their satisfaction of a vehicle.
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