Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Platinum Chevrolet
Santa Rosa, CA
396 Reviews
Platinum Chevrolet is a Family Owned and Operated business in Sonoma Country serving the surrounding cities of Santa Rosa, Rohnert Park, Windsor, Sebastopol, Cotati, Petaluma, Healdsburg and Sonoma. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Filter Reviews by Keyword
By Type
Showing 396 reviews
March 06, 2019
WATER IN TRUCK WATER HAS BEEN LEAKING IN TO THE CAB OF MY TRUCK. JOHN PUT ME AT EASE AND IT IS BEING TAKEN CARE OF. DAVID BARNES HAS ALWAYS FOLLOWED UP AND MADE SUR WATER HAS BEEN LEAKING IN TO THE CAB OF MY TRUCK. JOHN PUT ME AT EASE AND IT IS BEING TAKEN CARE OF. DAVID BARNES HAS ALWAYS FOLLOWED UP AND MADE SURE EVERYTHING IS GREAT. THANK YOU PLATINUM. More
by MRDAVIDSVOBODA
Verified CustomerEmployees Worked With
David Barnes, JOHN COX
March 06, 2019
Thurough , quick straight forwardVery good experience. Sales Sales person on point. Answered all questions quickly, text, email communication excellent. Options explained clearly. Scott was able to locate it Sales person on point. Answered all questions quickly, text, email communication excellent. Options explained clearly. Scott was able to locate it difficult to find a vehicle More
by curtisroyston
Employees Worked With
SCOTT DANIELS
March 05, 2019
Awesome experience buying my new Traverse with Oscar Perez. The best experience buying my new Traverse with Oscar Perez, and big thanks to all personal.fully professional ,thanks Jason, Gerry and Mark. God Ble The best experience buying my new Traverse with Oscar Perez, and big thanks to all personal.fully professional ,thanks Jason, Gerry and Mark. God Bless you guys. More
by maryluz72
Employees Worked With
Josh . , JASON FARAJI, MARK HOBBINS, GERRY M, OSCAR PEREZ, TIM HUNT, LESLIE MUSANTE
March 05, 2019
6 month check Daniel Gentry, my service consultant did an excellent job and had me out within a half hour! I live 2 hours away, so was very appreciative of his dili Daniel Gentry, my service consultant did an excellent job and had me out within a half hour! I live 2 hours away, so was very appreciative of his diligence in getting me back on the road in short order. Thank you Daniel and the service department. Amy More
by amy.vansyoc
Employees Worked With
Daniel Gentry
March 03, 2019
Great overall with falling a bit short at the end I really liked working with the dealer, the sales person was knowledgeable and a pleasure to work with, however I expected the car to be detailed and I really liked working with the dealer, the sales person was knowledgeable and a pleasure to work with, however I expected the car to be detailed and fully charged the next day when I picked up, which hasn't happened More
by tiberium315
Employees Worked With
Avneet
March 01, 2019
Great service at Platinum The Brandon my service rep couldn't have been more professional and helpful.He got me out of the dealership in 65 minutes and had me on my way. I was The Brandon my service rep couldn't have been more professional and helpful.He got me out of the dealership in 65 minutes and had me on my way. I was very pleased. Great Job! More
by KEVIN@
Employees Worked With
Brandon
March 01, 2019
No nonsense I received attentive, no nonsense service. I never felt pressured or uninformed. The facility is clean, with many amenities. Everyone in the building I received attentive, no nonsense service. I never felt pressured or uninformed. The facility is clean, with many amenities. Everyone in the building acknowledged me and was helpful and smiling. More
by PAUL.J.VERHEY
Employees Worked With
Mr. Treat (sales), Mark (Manager)
February 25, 2019
Helpful and courteous Although they weren’t sure how long this service would take, they took efforts to make sure it was not any longer than I could wait. Although they weren’t sure how long this service would take, they took efforts to make sure it was not any longer than I could wait. More
by smileybev
Employees Worked With
I didn’t remember any names.
February 21, 2019
Honest Fixes The service team at Platinum has always been honest, and communicates with me through the process. The price-point is fair, and I feel like they do wh The service team at Platinum has always been honest, and communicates with me through the process. The price-point is fair, and I feel like they do what they can to take care of the customer. I bring my truck here any time it has a problem. More
by TRAVIS.SARACCO
Employees Worked With
Jim (Service) Brandon (Service, David Barnes
February 19, 2019
Fast and Efficient Platinum Chevrolet reminds me of when my appointments are, and when my car needs service. They are courteous, always, and so friendly and professional Platinum Chevrolet reminds me of when my appointments are, and when my car needs service. They are courteous, always, and so friendly and professional. Free coffee or tea and WiFi in the comfortable seating lounge means I can keep working without wasting valuable time. More
by julia.editrix
Employees Worked With
Jen
