Plattner's Arcadia Chevrolet Buick

They are the best Dealership out there Dave you are the Best Salesperson we know you helped us get the car we wanted & the right price we love are car Thank you Dave you are the Best Salesperson we know you helped us get the car we wanted & the right price we love are car Thank you More

Shady Stay away from this place people here have no morals.Will tell you all kinds of lies.there customer service is the worst I've ever seen.I hope you nev Stay away from this place people here have no morals.Will tell you all kinds of lies.there customer service is the worst I've ever seen.I hope you never have to depend on them to call you back. More

GO Buy a car from Arcadia Chevrolet Nolan and Jerry were awesome. I am so glad I did my research and went with Arcadia Chevrolet. It was a very easy process and they made us feel at hom Nolan and Jerry were awesome. I am so glad I did my research and went with Arcadia Chevrolet. It was a very easy process and they made us feel at home. Everyone at the dealership was so nice. They kept our kids entertained too. We will not go anywhere else in the future. Thank you for a great experience. And I know I can call them with any issues or questions and have confidence I will be taken care of. The price of the car was fantastic......no gimmicks or additional costs that other dealerships may have added. So reasonable. More

Great customer service. Excellent customer service. They reimbursed us our tow truck expensive not knowing we had AAA. Thank you! Would highly recommend for sales and serv Excellent customer service. They reimbursed us our tow truck expensive not knowing we had AAA. Thank you! Would highly recommend for sales and service. Thank you again! More

New car treatment when buying a used vehicle! We are snowbirds, looking for a rust-free older pickup truck. Tim Sainsbury was polite, courteous, informative, without being pushy. The vehicle had s We are snowbirds, looking for a rust-free older pickup truck. Tim Sainsbury was polite, courteous, informative, without being pushy. The vehicle had some minor flaws, the dealership took care of all of them. VERY pleased! THANKS TIM S. More

Excellent customer service and price! I was assisted by Elbert Heron and Timothy Johnson. Both individuals were excellent and did not "push" or try to "sell" me. The dealership worked wi I was assisted by Elbert Heron and Timothy Johnson. Both individuals were excellent and did not "push" or try to "sell" me. The dealership worked with me to ensure my payments were where I needed them to be, and assisted with finding the best possible deals, not to mention free oil changes for the life of the vehicle! The dealership even delivered the vehicle to my home! Overall, buying a vehicle at Arcadia Chevrolet was a pleasant process, and I highly recommend this dealership. More

Intermittent Mechanical Problem Solved I had an intermittent fluid leak from my 2013 Malibu at 99,000 miles that resulted in occasional puddles of red fluid in my car port. After taking the I had an intermittent fluid leak from my 2013 Malibu at 99,000 miles that resulted in occasional puddles of red fluid in my car port. After taking the car in twice to have it inspected, without any problems being found I started to worry that I'd be left on the side of road at some time. When the leak was present for the third time I called Ralf the service manager and he came to my house to inspect the problem. Ralf correctly diagnosed the problem as a leaking water pump and the issue was solved. I really appreciated the determination this service department displayed in solving this intermittent problem. Thank you. More

Overall very Pleasant Experience I made my first car purchase here about 1 week ago from Nolan, who sold me a 2015 Silverado 2500HD. The service was great compared to other dealership I made my first car purchase here about 1 week ago from Nolan, who sold me a 2015 Silverado 2500HD. The service was great compared to other dealerships I had visited around the SWFL area. The price on the truck was very reasonable and they gave me a very fair number for my trade in. The process was very professional, straight forward and hassle free. I would definitely recommend them to a friend. You also get free oil changes for life here. More

Tahoe The salesman was new but did an excellent job. In and out in 3 hours with the exact vehicle I was looking for. Salesman has a bright future The salesman was new but did an excellent job. In and out in 3 hours with the exact vehicle I was looking for. Salesman has a bright future More

The biggest SCAMMER in the USA I saw a 2012 Chevrolet Impala LT advertised on Plattner's website for $8700. I went into an online chat and asked if the car was in Arcadia. The rep I saw a 2012 Chevrolet Impala LT advertised on Plattner's website for $8700. I went into an online chat and asked if the car was in Arcadia. The reply was that it was there, and provided me with the address. I drove for a hour to get to the dealership. When I asked to see the car, they showed me a 2006 Chevrolet Impala with over 100,000 miles on it instead. I asked to see the 2012 Impala. After they checked around, the salesman, Nolan, told me that the car is in Quincy, FL. Nolan offered to get the car brought to Arcadia, and I said that would be good. Then, although I didn't drive any cars, he needed a photocopy of my driver's license, and my email address and telephone number. Then he said that he needed to fill out all of the paperwork now, so if I like the car in a day or two when it arrives, I would be set to go. He went into another office, and came back with a sales order. He wanted to charge me a Dealer Fee, even though the website said that there wasn't a dealer fee. He also wanted to charge me an accessory fee, for getting the car ready for sale. Plus a $184.95 electronic filing fee, a $150 fee to get my plates, a title fee, and tax. My $8,700 car would have cost $10,300. I told Nolan that these fees were bogus, and I wasn't paying them. I left, never to return. More