Plaza Honda

Im leasing honda for 20 years, in 2019 I leased minivan honda odyssey , something was wrong from very begining the car when stepped on gas was a delay making it dangerous by stop sign, I saw online many ot honda odyssey , something was wrong from very begining the car when stepped on gas was a delay making it dangerous by stop sign, I saw online many other people said same. But I stuck it out for 3 years but then covid came and no new cars available so I had to purchase this car from dealer, the problem got worse and I called honda service but they said I have no warranty so I had my lawyer write a letter to corporate and my lawyer received no response but I got a recall to fix the fuel pump so I brought to honda service on nostrand and suposodely they did the recall but it did not help with the delay acelleration, fast forward about 15 months later my car would barely start was shaking I had to tow it to mechanic was late at night, my mechanic said I NEED a new fuel pump SO WHATEVER Honda service on nostrand did was a bad job. I called honda corporate to reimburse me the 1300$ that I had to do over another fuel pump but they refused so now I have to have my lawyer sue HONDA More

I found a car i like in the right price range on Edmunds. I reached out then had some one respond and we texted back and forth but they couldnt answer aome of the standard questions so they connected me to a I reached out then had some one respond and we texted back and forth but they couldnt answer aome of the standard questions so they connected me to a sales report. Initially all was as it should be back and forth with the texts. Sent me a video of the car cause its a couple hours away. He said no worries we can do the deal remote. I said great makes it easier. Told him about my trade in sent him the specs and pictures. He sent me an out the door price (small errors and add on but easy enough to fox) then I said lets go to the trade in and get it done. Well then I dont hear from him from 6pm to a text at 9pm. Saying he will call me tomorrow with his manager and talk price. Fine. Well I dont hear anything until after 1pm and just asks what I wanted for the trade in. So at first I asked for their offer but figured at this rate just tell them and speed up the process. Well sadly 4 o'clock and still no response. I text and an hour later he responds thats he's been busy but talking the manager all day and that they would need to see the car. So I respond explain it still would like their offer see if we are in range or if not we can take the trade out if if. Again I dont hear back for hours. I call the dealership hoping to speak with a manager to speed things up. Well 20 minutes later and 7 transfers I was told the manager will call me back he was assisting some one. Well that was an hour and a half ago and now no one is answering so I assume the dealership is closed. I have to say I will never understand how salespeople think its ok to waste people's time and not even do the most basic things especially when a person is trying to give you a large check. I havent even tried to negotiate yet and already they are playing games. I have to say my nerves about a lot of bad reviews on this place may be because its true. Very disappointing More

We bought 2 cars from Daqwan Barnhardi and he was absolutely amazing! He keeps us coming back! A treasure to have in that plaza absolutely amazing! He keeps us coming back! A treasure to have in that plaza More

Hey, dealerships like this are exactly why people despise car shopping. Their archaic mindset, in person only, structuring all of their answers to get you into the showroom, is why they won't exist in a few car shopping. Their archaic mindset, in person only, structuring all of their answers to get you into the showroom, is why they won't exist in a few years. Any slightly savvy customer knows exactly what you pay for yours and what we should be paid for ours. We know what other dealerships offer for trade ins and know all of your competition. Your attempt to get with the times and have AI bots as your customer service might have been cool in your conference room but the reality is, if someone's serious about buying, they want to buy, not wait for your bot to relay the message to actual person, to only ask you to come in anyway. In other words, this place is a complete waste of time, a joke, a dinosaur. If you want to waste a day and feel dumber after, go here. Otherwise, shop elsewhere. More

I was in the market for a 2025 Honda civic is , was shopping for a few weeks and saw Plaza Honda in Brooklyn had a good deal. Called the dealership got in contact with Angela Jeshili , from the minuter shopping for a few weeks and saw Plaza Honda in Brooklyn had a good deal. Called the dealership got in contact with Angela Jeshili , from the minuter I spoke to her I knew I would purchase this car on June 2 2025 , I practically brought the car over the phone and picked it up on June 3. She was professional, answer all my question , worked and multitask great on the phone ,was knowledgable , never tries to over speak me , she knew I was full aware of things like money factor residue etc . She answer all questions and made the purchased easy and smooth and hassle free. Finally to her leaders you have an asset an outstanding sales rep which will maximize you sales with efficiency and grace ,Angela will grow with your company and my next purchase which should bring about 3 year or so I sincerely hope that Angela will be part of your Leadership. In my book she should already be. Roger Budansingh si More

Terrible buying experience. I bought a 2025 new, Honda Accord with cash. I dealt with Steven Shumel the sales person. He was the epitome of uncaring. He never even greeted us. I bought a 2025 new, Honda Accord with cash. I dealt with Steven Shumel the sales person. He was the epitome of uncaring. He never even greeted us. We waited over 2 and a half hours to 3 hours to complete the paper work for buying a car with cash!!!! I had to take the check and necessary papers to the back desk managers, and go back and forth to complete the purchase. My sales person Steven Shumel just walked out of the dealership. We were asked to not even wait in the dealership, but outside in the car, by Steven Shumel. I had to advocate for myself to get the transaction completed. Terrible dealership. This is not the way to do business. No leadership or supervision of the staff. STAY AWAY. More

Was offered a smack in the face deal by Dwayne, Camilo & another boss I think named Rob, that the dealership would pay the lease payment for 2 months as long as I REMOVE my review. This was the "best" they another boss I think named Rob, that the dealership would pay the lease payment for 2 months as long as I REMOVE my review. This was the "best" they could do. DO NOT GIVE THESE SKETCHY PEOPLE YOUR BUSINESS. People deserve to know the truth. These people are heartless and have no empathy. Absolute CROOKS! The prices online do not match what they tell you in person. This is a completely unethical business that does not deserve business. I have no idea how they are still running. They speak and do things so quickly to scam customers until it's too late. If you are thinking about going here please DON'T or DO YOUR RESEARCH before you go, run numbers, call other dealerships, go through a broker because if you don't they'll take you for all you got and do it with a smile knowing they're swindling you. More

My family and I are very in love with the Honda cars! !! We leased a Honda HRV 2022 three years ago and because of their expertise and attentive service, we leased another Honda CRV 2025! This time Steve !! We leased a Honda HRV 2022 three years ago and because of their expertise and attentive service, we leased another Honda CRV 2025! This time Steve Shumel and David, Office Manager went above and beyond with my new leasing! I am so grateful to them for helping from the beginning to the end on my new car. They are best and I truly recommend Plaza Honda for your future purchase or leasing! Thank you guys! You are awesome! Ms. Fuentes More

Eager to sell, will never answer the phone for questions. Also, look out for false advertising. I have the NY attorney general looking into this. Also I might add since I'm in CT they overcharged me on the r Also, look out for false advertising. I have the NY attorney general looking into this. Also I might add since I'm in CT they overcharged me on the registration and have not refunded me the difference it's been 3 months. More

Here's a suggestion for an amazing Google review: ⭐⭐⭐⭐⭐ I couldn't be happier with the incredible service provided by Dave and Angela! They went above and beyond to make my experience o review: ⭐⭐⭐⭐⭐ I couldn't be happier with the incredible service provided by Dave and Angela! They went above and beyond to make my experience of purchasing the 2025 Honda Pilot TrailSport truly exceptional. Their professionalism, attention to detail, and friendly approach made the whole process smooth and enjoyable. I'm absolutely thrilled with my new vehicle and can't recommend them highly enough! Thank you, Dave and Angela—you’re the best! More