Plaza Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Plaza Honda:
I fully read all reviews for this dealership and here is my story which is completely opposite from most. I have nothing to do with this dealership other then purchasing a new car. Well to start off, I was greeted at the door by a helpfull and friendly smile. The general manager MR. Mele introduced himself and went out of his way to make my family as relaxed as possible. The sales guy Charlie showed me all the cars I wanted to see and answered all my questions with ease. I then chose a 2010 Honda Accord which was in stock an availible for purchase that same day. In what was only a few hours I was on the road with my new car with not one complaint and left a very happy customer. This is by far the best dealership I have purchased a car from new or used and would highly recommend them to any family or friend looking for a car.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Plaza Honda:
Wilkey Joseph was extended his time as he was about to leave work for the day to accomodate me. He sacrificed several hours of personal family time to assist me in my purchasingt of the CRC-V Honda EX,. He has exceptional customer service skills and should be promoted accordingly.

Dr.Larry Thornton, PhD, LCSW-R

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Plaza Honda:
I went to plaza Honda to buy a honda accord, I was kind of nervous to under go the process. I was nervous about the sales man tactic, when I walked in I was greeted by this professional genglemen with a bright smile. His body language was very welcoming, the entire process was simple and enjoyable. He told me he just got transfer there, thanks god. I would recommend Wilky Joseph and Plaza Honda to all my friends as a matter of fact I did.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Plaza Honda:
I bought a 2009 Honda fit with nav. When I asked for
mats they made me wait wait 3 to get the mats. I had to install them myself which required cutting the rug in order to get the clips on... I ask you is this service? I don' t think so!
I also wanted a center arm console...I was promised they (plaza) would order it, but I have not heard back from them. I complained to Honda Usa, they took my complaint and sent them an internal email. Plaza called me 5 days later claiming they wanted to resolve my issue. What a joke!
These guys are sooo unprofessional! I would never buy another car there and I live about six blocks from Plaza.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Plaza Honda:
Terrible unprofessional dealership. Very deceitful! Everything was a lie from the colors of car we wanted in stock to the bs about all the supposed options we would get for a supposedly great price. Beware of this dealership and all the (Typical)car salesman in it!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Plaza Honda:
This could be the worst dealership out there. They are a bunch of scam artists that have 1 thing in mind, getting over on you for as much as you will allow them to. i would not send my worst enemy to deal with these people I cant understand how they stay in business. They give you price quotes and swear they are losing money on everydeal then when you go to sign the contract its much different then you agreed on. All you are to them is a giant sucker.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Plaza Honda:
This may be the scuzziest, slimiest dealer I have ever dealt with. I avoided buying a car from them for the last 45 years because the 5 or 6 times I've had to deal with them have resulted in either my being insulted, or having to go back several times for simple stuff, or both. I finally bought a car from them last week. What a mistake! The car is fine but the experience left me ranting and raving. They lie routinely, they BS just for the hell of it, they negotiate and then break their word, they insult you directly and indirectly, the entire experience took about 3 weeks plus a final 3 hours before I finally got my car at the price we had agreed upon. I finally rejected the entire deal when they added all kinds of nickel-and-dime numbers to the final price which I wouldn't have noticed if I handed bothered to add up all the numbers on the computer-printed contract. I kept insisting they correct the agreement, the kept tearing up the old one and printing out a new one that had a few less bucks added on. They did this three times and finally insisted that I was trying to cheat them over $45. I got up to walk out - not because $45 makes anyone richer or poorer but because I wouldn't allow myself to be insulted like that. Finally the sales manager, who insisted that he was "a man of principle' (yeah, sure)gave in and waived that $45 thus bringing the contract down to what we had originaly agreed upon.

Afterwards I checked with several people who had purchased or leased from Plaza and discovered their experience was similar to mine; they routinely do this.

A week later I went back to the Plaza parts department to buy a few air filters so that my mechanic could do my oil and filter changes. I can buy a cheap oil/filter change for $15 or $20 but I prefer to pay my mechanic $25 for the full job. Plaza wanted to charge me $28 just for one air filter. 'Nuff said.

Anyone who deals with these people deserves it.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Plaza Honda:
I went into this dealer on a Sunday morning knowing exactly what I wanted and what I wanted to pay. I asked for the price on a new Honda Odyssey EXL and Touring. The salesman, "no problem I've got both." Goes to the computer to get pricing, and all of sudden he only has the Touring.

Now the pricing, he quotes me XYZ, and I say too much and I say no thank you. I say I caan get it elsewhere for a thousand less. All of sudden the salesman got all defensive, argumentive and starts getting all upset. I leave the dealership and he follows me out and even brings another salesman with him to start yelling at me and wife some more.

I would not recommend anyone going to this dealer unless they are willing to deal with rude salesman AND overpay.

Share on Facebook

Was this review helpful to you? Yes | No